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KIBO OMS Lead/Senior

4 weeks ago

Bengaluru, Karnataka, India Technodysis Full time

Job Title: KIBO OMS Lead/ Senior

Location: India – Bangalore

Experience: 6+ Years (Minimum recent 2+ years of End-to-End KIBO OMS Implementations)

Job Summary:

We are seeking an experienced KIBO OMS Lead with strong hands-on experience in implementing and customizing KIBO Order Management System (OMS). The ideal candidate should have led at least two full-cycle KIBO OMS implementations and possess deep expertise in order routing, fulfilment workflows, and integrations with payment gateways and logistics providers.

Key Responsibilities:


• Lead the end-to-end implementation of KIBO OMS projects.


• Design and configure Order Routing rules and manage dynamic routing logic across channels and fulfillers.


• Manage and enhance Order Management functionalities including order lifecycle, tracking, cancellations, returns, and refunds.


• Customize and extend the Fulfiller Module workflow to align with unique business needs.


• Implement and support KIBO Store Associate App for in-store order processing.


• Integrate Payment Adapters such as PayPal, Adyen, Apple Pay, and Google Pay.


• Collaborate with 3PLs (e.g., Envioclick) for seamless shipment tracking.


• Work with cross-functional teams to deliver business-aligned solutions.


• Provide technical leadership and mentorship.


• Support performance tuning, testing, and deployment activities.

Required Skills and Qualifications:


• Minimum 2 full-cycle KIBO OMS implementations.


• Strong knowledge of Order Routing and Management processes.


• Experience with Fulfiller Module customization.


• Hands-on experience with KIBO Store Associate App.


• Integration experience with major payment platforms.


• Familiarity with 3PL integration and shipment tracking.


• Excellent communication and problem-solving skills.


• Agile project experience.

Preferred Qualifications:


• JavaScript, REST APIs, and KIBO Admin Console experience.


• Background in Retail, eCommerce, and Omnichannel fulfillment.


• Exposure to Inventory Management and DOM.


• KIBO OMS Certification (preferred).