Technical Support Engineer

2 weeks ago

Pune, India IITjobs Inc. Full time

Join a fast-growing Cybersecurity MDR Team We're hiring Technical Support Engineers (L1) to support global clients on cutting-edge security solutions.

This is not a desktop support role we need experts in server-side troubleshooting.

Key Skills :


- Linux & Windows Server Administration.


- Virtual Machines, VMWare, VCD.


- Firewall Configurations.


- Network Troubleshooting (TCP/IP, VLAN, GRE).


- Exposure to Microsoft Sentinel / Azure / Defender logs.


- Knowledge of MDR technologies (advantage).

Role Highlights :


- Troubleshoot and support global clients on cybersecurity & MDR platforms.


- Manage incidents, monitor systems, and provide clear technical guidance.


- Participate in 24x7 support rotations.


- Work with advanced security tools in a high-growth environment.

Mandatory Technical Skills :


- Linux System Administration (RHEL / CentOS / Ubuntu).


- Windows Server Administration.


- Virtualization : VMWare (VM creation, management, VCD knowledge).


- Networking : TCP/IP, VLAN, Firewall configurations, basic Security Tools : Exposure to Microsoft Sentinel / Azure / Defender logs.


- Incident Management : Ticketing tools (ServiceNow / JIRA / similar).

What Were Looking For :


- Ability to handle technical issues independently.


- Immediate joiners preferred.


(ref:hirist.tech)

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