Senior UX Researcher

1 week ago

Hyderabad, India Microsoft Full time

Overview

We’re looking for a passionate and strategic UX Researcher to join our team driving the Next Generation SharePoint (NGSP) experience. NGSP is a major redesign of SharePoint making it more intuitive, AI-powered, and scenario-driven. You’ll help shape how users Discover, Publish, and Build within SharePoint, influencing everything from site creation to intelligent content delivery.


As a Senior UX Researcher , you’ll lead human-centered strategy, set product direction, and integrate insights into product development. You’ll work across disciplines to fill knowledge gaps, prioritize inclusion, identify risks, and deliver actionable insights that represent the voice of our customers.


This opportunity will allow you to:

Accelerate your career growth through strategic impact. Deepen your understanding of Mobile-first, AI-first productivity experiences. Collaborate with a world-class product team across Hyderabad and Redmond.

You’ll be joining a tight-knit team of 7–8 researchers based in Hyderabad and Bangalore, working on OneDrive, SharePoint, and Work Management. We’re a collaborative, curious, and growth-oriented group that values:

Peer-to-peer learning and feedback culture. Skill-building in AI, mixed-methods, and strategic research. Supportive partnerships across PM, Design, and Engineering. A shared commitment to craftsmanship, inclusion, and impact. We believe in growing together through mentorship, shared rituals, and a strong sense of community.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Qualifications

Required Qualifications: 

Bachelor’s degree + 6 years, Master’s + 4 years, or Doctorate + 3 years in HCI, Behavioral Science, or related field. Proven experience in UX research across product strategy and design execution.

Preferred Qualifications: 

6 + years in UX research with domain expertise in productivity or enterprise tools.
Experience influencing both product direction and detailed experience design.
Familiarity with AI-first workflows and ethical evaluation frameworks.

#ODSP #ONEDRIVE #SHAREPOINT #ONEDRIVE&SHAREPOINT #SXC #STUDIO+91

Responsibilities

Lead research that defines customer needs and informs product strategy across NGSP scenarios. Apply mixed-methods research to uncover insights that drive design and engineering decisions. Study user behavior across the funnel to understand adoption, churn, and engagement. Guide cross-disciplinary research efforts, including stakeholder coaching and large-scale learning events. Deliver clear, accessible insights that improve UX coherence and product outcomes. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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