GoodScore - Senior Manager - Sales
5 days ago
Senior Sales Manager will be directly responsible for meeting monthly sales targets through large-scale telecalling operations. The ideal candidate has a consistent, proven track record of achieving or exceeding sales targets month-on-month and has experience in building, managing, and scaling large inside sales teams in a high-growth, high-pressure environment. Key Responsibilities:Sales Target Ownership & Delivery- Take full ownership of revenue targets and ensure consistent achievement month over month. - Closely monitor sales funnel metrics, call volumes, conversions, and productivity KPIs. - Motivate, guide, and enable the team to drive daily performance and maintain a winning mindset. Team Leadership & Scaling- Lead and manage a growing team of 300750+ telecallers through a structured hierarchy of Team Leaders and SMEs.- Build a performance-driven culture with clear KPIs, real-time feedback, and result-linked incentives. - Rapidly scale up the team in coordination with recruitment and training teams. Process Excellence & Implement structured SOPs, talk tracks, and quality guidelines to ensure process consistency. - Optimize lead distribution, dialer strategy, and CRM efficiency for maximum conversions. - Use data-driven insights to identify gaps and take corrective actions swiftly. Performance Management & Coaching- Review daily, weekly, and monthly team/individual performance and intervene when needed. - Conduct regular huddles, performance reviews, and targeted coaching sessions for low performers. - Drive adoption of sales best practices across the team. Compliance & Ensure 100% adherence to regulatory and internal compliance standards across all sales activities. - Address customer escalations and ensure resolution within defined SLAs. Reporting & Cross-functional Deliver detailed performance reports and forecasts to leadership. - Collaborate with Product, Marketing, Tech, and HR teams to align operational goals with broader business Education: B.Tech (MBA preferred) from Tier 2+ colleges (VIT, SRM, KIIT, Symbiosis, Manipal, Amity, Jaypee etc.)- Experience: 6 8 years in telesales/inside sales leadership, preferably in EdTech (Byjus, Unacademy, UpGrad, PW, SimpliLearn, ExtraMarks etc.) - Proven Record: Must have consistently met or exceeded sales targets in previous roles. - People Management: Experience managing large teams (200+ agents) and scaling to 500+. - Analytical Skills: Strong data orientation with the ability to derive insights and take swift action. - Tech Savvy: Familiar with dialers (Ameyo, Exotel, Tata Tele), and Excel/Google Sheets. - Mindset: High ownership, target-driven, thrives under pressure, and is comfortable in fast-moving environments. (ref:iimjobs.com)
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Senior Manager, Sales
5 days ago
Bengaluru, India GoodScore Full timeCompany Overview: GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now, empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit...
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Senior Manager, Sales
5 days ago
Bengaluru, India GoodScore Full timeCompany Overview: GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now, empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit...
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Inside Sales Associate
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Bengaluru, India GoodScore Full timeAbout Goodscore Goodscore is a fast-growing fintech platform dedicated to helping individuals understand, manage, and improve their credit health. We empower users with insights, tools, and personalized solutions to enhance their credit scores and unlock better financial opportunities. At Goodscore, we combine technology, data, and empathy to simplify the...
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Inside Sales Associate
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Bengaluru, India GoodScore Full timeAbout GoodscoreGoodscore is a fast-growing fintech platform dedicated to helping individuals understand, manage, and improve their credit health. We empower users with insights, tools, and personalized solutions to enhance their credit scores and unlock better financial opportunities. At Goodscore, we combine technology, data, and empathy to simplify the...
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Senior Product Manager
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Bengaluru, India GoodScore Full timeCompany Overview: GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit...
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Senior Product Manager
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Bengaluru, India GoodScore Full timeCompany Overview: GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit...
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Senior Product Manager
1 day ago
Bengaluru, India GoodScore Full timeCompany Overview: GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit...
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Sales Operations Manager
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Goodscore - Telecalling Operations Manager
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