Impact & Narrative Lead

•Title:Impact & Narrative Lead •Function:Sustainability, CSR & Corporate Communications, Impact Communication •Location:Mumbai •Engagement:Full-time •Remuneration:INR 15 LPA – 17 LPA (based on relevant experience) •Deadline:19 thDecember, 2025Role Overview: The resource will work to drive key priorities across Sustainability, CSR, and Brand Communications.The resource will contribute to advancing ESG roadmap, strengthening cross-functional coordination, and amplifying communication around sustainability and CSR initiatives.This role is designed for an agile, analytical, and purpose-driven professional who can blend research, strategy, storytelling, and execution to support high-stakes projects at the intersection of business and impact transforming programme data and insights into clear, compelling narratives for internal and external audiences.Key Responsibilities include but not limited to:ESG Strategy Support & Research · Support development and tracking of ESG roadmap and sustainability goals. · Conduct benchmarking and secondary research on global and Indian sustainability standards, emerging regulations, and industry best practices (BRSR, climate disclosures, plastic stewardship, water stewardship, circularity frameworks, etc.). · Prepare briefs, insights, and presentations for leadership decision-making on sustainability trends.Data, Measurement & Reporting · Facilitate cross-functional data collection for ESG metrics, ensuring accuracy, consistency, and compliance with reporting requirements. · Assist in preparation of internal dashboards, progress trackers, and sustainability communication for leadership reviews. · Contribute to narrative development for annual ESG disclosures, sustainability reports, and external audits.CSR Programme Support & Monitoring · Assist in programme planning, partner coordination, and milestone tracking across CSR initiatives—health, water, livelihoods, education and skill development. · Facilitate in monitoring and enhancing implementation of existing programmes through identification of gaps, risks, and opportunities for programme optimization as required. · Help evaluate programme outputs/outcomes and assist in preparing internal updates, dashboards, and review documents and compile insights for strategic decision-making. · Help review programme performance metrics and compile insights for strategic decision-making.Partnerships & Stakeholder Engagement, Coordination · Support in liaising with implementation partners, consultancies, research institutions, and government bodies. · Assist in tracking progress of sustainability pilots and long-term interventions (plastic circularity, water stewardship, supply-chain sustainability, climate-linked initiatives). · Coordinate for documentation, case studies, and success stories from field programmes.Impact Narrative Development · Develop government-aligned communication strategies that support relevant public-policy initiatives. · Create research-backed stories to craft authentic, credible, and engaging narratives. · Drive CSR & Sustainability communication efforts through video ideation, enhancing media presence in coordination with regional and national PR teams to deliver high-impact story telling for CSR initiatives. · Translate CSR & Sustainability project outcomes, data and community insights aligned with goals, values and brand guidelines into compelling narratives that highlight transformation and social value. . Support team in drafting content for internal/external communications: newsletters, impact stories, programme summaries, leadership notes, web content, and social media-ready narratives. ·Develop scripts, interview guides and storyline structures for field documentation and beneficiary interviews. · Facilitate documentation, follow-ups, and action-tracking to ensure smooth programme execution. · Assist in planning and executing events, impact showcases, and field visits. · Ensure that storytelling is grounded in authentic data, cultural sensitivity and inclusive representation. · Coordinate with creative, media, and communications teams to support campaigns and visibility for CSR and Sustainability work.Leadership Support · Develop high-quality briefs, presentations, and talking points for the Senior Leadership across forums - industry platforms, government engagements, internal reviews, and global meetings.Who You Are (Ideal Candidate Profile): ·A postgraduate in Public Policy, Sustainability, Development Studies, Communications, Business, Environmental Sciences, or related fields. · 4-7 years of experience in CSR support roles, communications, consulting, or research roles. · Strong research, analytical, and writing skills. · Ability to synthesize complex programme information into simple, engaging narratives. · High on ownership, structured thinking, and crisp communication. · Comfortable working across cross-functional teams. · Passionate about sustainability, social impact, and purpose-led business. · Ability to manage multiple projects with tight timelines. · Comfortable with data analysis, impact metrics, and presentation design (PPT-first mind-set).What the Role Offers: · A front-row seat to how India’s most trusted brands drive ESG, sustainability, and social impact. · Opportunity to work directly with senior leadership on high-visibility projects. · Exposure to large-scale national programmes and cross-sector collaborations. · A chance to hone skills across research, strategy, impact measurement, and communication. · A learning-rich environment with mentorship, field exposure, and hands-on experience.