ServiceNow ITSM L2/L3

3 days ago

New Delhi, India Innova ESI Full time

Role: ITSM L2/L3 Experience: 4 to 10 Years Location: Bangalore Notice: Immediate Joiners Only Job Description: Job Purpose This position is to provide to L2 support for all application-level production environment issues, user support queries and requests. Below are key role and responsibilities for this position:Job Responsibilities Analysis of issues, tickets, troubleshooting of issues leading to identification, process improvement, automation opportunities Resolve business /functional issues which could be resolved by L2/L3 team. Troubleshoot and resolve issues/incidents/service requests Ensure issues/incidents/service requests are worked within SLA Perform Incident pattern identification / Root cause analysis of issues/incidents to reduce overall incidents count. Strong troubleshooting and triaging skills to keep the incidents moving faster towards resolution Provide optimizations – tools and re-engineering. Work on automation of manual tasks. Participate in problem management, change management, knowledge management, event management etc. Follow, create and update knowledge base & documentation, SOPsTechnical skills: Hands on experience with AWS with any combination of skills including document DB, Arora DB, S3 Exposure to kafka Exposure to Spark , Hue and Nifi jobs handling Knowledge of build and deployment process Familiarity and working experience on Travel & Hospitality clients Working knowledge with ServiceNOW ITSM tool in all service operations areas Any industry relevant monitoring tools like Dynatrace Working Knowledge on the IT Service Management (ITSM) processes like Event Management, Incident Management, Change Management, Problem Management, Knowledge Management,

  • ServiceNow ITSM L2/L3

    4 days ago

    Delhi, India Innova ESI Full time

    Role: ITSM L2/L3Experience: 4 to 10 YearsLocation: BangaloreNotice: Immediate Joiners OnlyJob Description:Job PurposeThis position is to provide to L2 support for all application-level production environment issues, user support queries and requests. Below are key role and responsibilities for this position:Job ResponsibilitiesAnalysis of issues, tickets,...

  • ServiceNow ITSM

    2 weeks ago

    New Delhi, India Persistent Systems Full time

    About Position:We are seeking ServiceNow ITSM with hands on experience in servicenow, ITSM Module, etc.,Role: ServiceNow ITSM Location: Hyderabad Experience: 5 to 10 Years Job Type: Full Time EmploymentWhat You'll Do:ServiceNow platform developer, Extensive hands-on experience in configuration and implementation of ServiceNow out of the box solutions. Good...

  • ServiceNow ITSM

    3 weeks ago

    New Delhi, India Persistent Systems Full time

    About Position:We are seeking ServiceNow ITSM with hands on experience in servicenow, ITSM Module, etc.,Role: ServiceNow ITSM Location: Hyderabad Experience: 5 to 10 Years Job Type: Full Time EmploymentWhat You'll Do:ServiceNow platform developer, Extensive hands-on experience in configuration and implementation of ServiceNow out of the box solutions. Good...

  • ServiceNow ITSM

    4 weeks ago

    New Delhi, India Persistent Systems Full time

    About Position:We are seeking ServiceNow ITSM with hands on experience in servicenow, ITSM Module, etc.,- Role: ServiceNow ITSM - Location: Hyderabad - Experience: 5 to 10 Years - Job Type: Full Time EmploymentWhat You'll Do:- ServiceNow platform developer, Extensive hands-on experience in configuration and implementation of ServiceNow out of the box...

  • Application Support Engineer

    2 weeks ago

    New Delhi, India Hectae Analytics and Software Solutions Full time

    About the RoleWe’re looking for an experienced L3 IT Service Desk Engineer to provide advanced technical support and act as a subject matter expert within Haass’s IT Service Desk operations. In this role, you’ll handle complex incidents, perform root cause analysis, support integrations, and drive process improvements to ensure service quality and...

  • ServiceNow ITSM Developer

    19 hours ago

    New Delhi, India Best Infosystems Ltd. Full time

    ServiceNow ITSM Developer_Full-Time_PuneJob title: ServiceNow ITSM DeveloperLocation: PuneJob Type: Full-TimeExperience: 4-8 YearsJob Description:- With 3-5 years of experience in ServiceNow development, seeking an experienced individual - Proficiency with ServiceNow development, such as scripting, workflows, and integrations. - Experience with software...

  • ServiceNow Developer- ITSM

    1 week ago

    New Delhi, India LTIMindtree Full time

    LTIMindtree are Hiring Senior ServiceNow Developers - (ITSM) Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Noida, Indore Experience - 6+ years.PFB JD:Candidate must have 6+ years of overall ServiceNow experience - Hands-on design, development and deployment experience with the Service-now platform - Service now implementation...

  • ServiceNow Developer- ITSM

    3 days ago

    New Delhi, India LTIMindtree Full time

    LTIMindtree are Hiring Senior ServiceNow Developers - (ITSM)Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Noida, IndoreExperience - 6+ years.PFB JD:Candidate must have 6+ years of overall ServiceNow experience- Hands-on design, development and deployment experience with the Service-now platform- Service now implementation...

  • ServiceNow ITSM Developer

    1 week ago

    New Delhi, India Live Connections Full time

    Role - ServiceNow ITSM DevelopersExperience - 5 to 9+ years onlyWork Location - HyderabadWork Mode - Work from Office - HybridRequired Notice Period - Immediate to 30 days only (No 60 days or 90 days wll be considered)Must Have Skills- 5 to 9+ years of overall experience - 3 years of hands-on experience in ServiceNow Development - 1 year of hands-on...

  • ServiceNow ITSM Developer

    3 days ago

    New Delhi, India Best Infosystems Ltd. Full time

    ServiceNow ITSM Developer_Full-Time_Pune Job title:ServiceNow ITSM Developer Location:Pune Job Type:Full-Time Experience:4-8 YearsJob Description:With 3-5 years of experience in ServiceNow development, seeking an experienced individual Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Experience with software...