Xtrim Global Solutions
2 months ago
Manager - Human Resource
Company Description:
- Xtrim Global Solutions is an end-to-end business solutions provider based in Indore.
- We specialize in helping clients increase revenue, enhance customer retention, and understand their customer base better.
- Our services include 24/7 technical support, inbound and outbound customer support, data processing, and knowledge-driven services to add value to our clientele.
Role Description:
- This is a full-time Human Resources Manager role based on-site in Indore at Xtrim Global Solutions.
- The Human Resources Manager will be responsible for overseeing recruitment, employee relations, training and development, performance management, and HR operations and Payroll.
- They will ensure compliance with labor laws, develop HR policies, and contribute to a positive work culture.
Roles and Responsibilities:
- Supervise end-to-end recruitment processes.
- Implement accessible guidance and support to enhance experiences for recruiting managers and candidates.
- Liaise with HR Operations and Payroll teams to ensure timely processing of new employee information, leavers, and contractual changes.
- Develop processes and policies for cross-functional performance benchmarking.
- Lead and develop the HR Operations team, monitoring performance to ensure high-quality service delivery.
- Ensure HR operations comply with labor laws and relevant legislation.
- Maintain accurate and confidential employee Minimum 6 years work experience in BPO Industry.
- Education: Master's Degree in Human Resources, Business Administration, or a related field.
- Experience in HR operations, preferably in a managerial role.
- Strong interpersonal and communication skills
- Ability to work collaboratively and independently
Shift Timings : 11:30 am till 9 pm
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