Technical Support Operations Analyst
14 hours ago
Title:Operations Analyst II Location:Bangalore, IndiaPosition Summary:Candidate will be part of team responsible for the troubleshooting and maintenance of application workloads in multiple cloud environments. Candidate will be responsible for monitoring dashboards and responding to network, application and infrastructure alerts. Candidate will be involved in the management of ticket-based work. There will also be management of communications via phone and email to and from third-party vendors, data-processing vendors, and financial institutions.Key Areas of Responsibility: Monitor, maintain & troubleshoot Candescent SaaS products and offerings (Level 2). Lead application and network troubleshooting. This includes working with Network Engineering and Incident Management teams to drive issue resolution. Monitor dashboards, respond to application and network alerts, and manage a ticket queue. Manage communications via email and respond to phone calls from third-party vendors, internal teams, and financial institutions. Document standard operating procedures. Assist peer analysts with network specific issues. Train and mentor junior members of the team.Basic Qualifications: Bachelor’s degree in computer science/information technology or equivalent experience Superior written and verbal communication skills Application support experience in the cloud (GCP, AWS, and/or Azure) Troubleshooting complex production issues (application, network, infrastructure) Observability tool experience (Dynatrace, SolarWinds, GCP, etc.)Preferred Qualifications: Experience in the Banking/FinTech Industry Experience with Palo Alto and/or Fortinet appliances Expertise in implementing and troubleshooting Network connectivity Experience with management and coordination of dedicated circuits Experience with VPNs and High-Availability network setups
-
Technical Support Analyst
3 weeks ago
New Delhi, India YouAppi Full timeDesignation : Technical Support Analyst (Data-Focused) Location : Office-based - Gurugram/BangalorePosition Description: We are seeking a Technical Support Analyst(Data-Focused)to join our growing Analytics/tech-support team. This hybrid role bridges data analysis, technical investigation, and hands-on coding, supporting our internal stakeholders by...
-
Technical Support Analyst
4 days ago
New Delhi, India People Prime Worldwide Full timeAbout Company :They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and...
-
Technical Support Analyst
4 days ago
New Delhi, India Randstad Enterprise Full timeabout randstad enterpriseAs the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...
-
Technical Support Operations Analyst
2 days ago
Delhi, India Stellar Consulting Solutions, LLC Full timeTitle: Operations Analyst II Location: Bangalore, India Position Summary: Candidate will be part of team responsible for the troubleshooting and maintenance of application workloads in multiple cloud environments. Candidate will be responsible for monitoring dashboards and responding to network, application and infrastructure alerts. Candidate will be...
-
Customer Support Operations Analyst
4 weeks ago
New Delhi, India noon Full timeAbout noonWe’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Business Analyst who can help us move even...
-
Technical Support Analyst
3 weeks ago
Delhi, India YouAppi Full timeDesignation : Technical Support Analyst (Data-Focused) Location : Office-based - Gurugram/Bangalore Position Description: We are seeking a Technical Support Analyst (Data-Focused) to join our growing Analytics/tech-support team. This hybrid role bridges data analysis, technical investigation, and hands-on coding, supporting our internal stakeholders by...
-
Technical Support Analyst
3 weeks ago
New Delhi, India Randstad Enterprise Full timeabout randstad enterpriseAs the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...
-
Technical Support Analyst
2 weeks ago
New Delhi, India Randstad Enterprise Full timeabout randstad enterpriseAs the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated...
-
Technical System Analyst
3 weeks ago
New Delhi, India Integrated Personnel Services Limited Full timeHi,We are hiring -Position - Technical System Analyst Work Model:Remote CTC - upto 70 LPA Company - MNC, Dubai based, Sports management Employment Type:Full-time, Dubai Payroll Profile - Technical / System Analyst Mandatory - Degree in Computer Science, Information Technology, or a related field from a premier institute (e.g., IIT or equivalent).About the...
-
Technical System Analyst
2 weeks ago
New Delhi, India Integrated Personnel Services Limited Full timeHi,We are hiring -Position - Technical System Analyst Work Model:Remote CTC - upto 70 LPA Company - MNC, Dubai based, Sports management Employment Type:Full-time, Dubai Payroll Profile - Technical / System Analyst Mandatory - Degree in Computer Science, Information Technology, or a related field from a premier institute (e.g., IIT or equivalent).About the...