Staff Site Reliability Engineer

2 weeks ago

Bengaluru, India Pocket FM Full time

Company: Pocket FM


Position Overview:

Pocket FM is seeking an experienced and dynamic SRE Staff Engineer to drive the reliability, scalability, and performance of our audio streaming systems. As a key leader in the engineering team, you will design robust infrastructure, ensure platform availability, and guide a team of SREs to uphold our commitment to delivering a seamless listening experience to millions of users.



Key Responsibilities

  1. Leadership and Strategy
  • Lead and mentor a team of SREs, fostering a culture of reliability and excellence.
  • Define and implement SLOs, SLAs, and SLIs tailored to Pocket FM's business goals.
  • Drive cross-functional initiatives to embed reliability across the engineering lifecycle.
  1. Infrastructure and Operations
  • Architect and maintain highly scalable, secure, and fault-tolerant infrastructure for Pocket FM's audio streaming platform.
  • Enhance CI/CD pipelines for efficient and reliable software delivery.
  • Manage system capacity planning and optimize performance for peak user loads.
  1. Incident Management and Root Cause Analysis
  • Lead incident resolution efforts, ensuring timely communication and minimal user impact.
  • Conduct post-incident reviews, driving improvements to system reliability and operational processes.
  1. Automation and Monitoring
  • Build and maintain automated tools to detect, monitor, and mitigate system anomalies.
  • Develop advanced observability systems to provide actionable insights into platform health.
  1. Collaboration and Innovation
  • Partner with development, product, and QA teams to incorporate reliability principles from design to deployment.
  • Contribute to Pocket FM’s long-term engineering roadmap and reliability goals.




Required Skills and Experience

  • Education: Bachelor's or Master’s degree in Computer Science, Engineering, or a related field.
  • Experience:
  • 6+ years of experience in software engineering, DevOps, or SRE roles.
  • 3+ years of experience in a leadership or senior technical position, managing teams or projects.
  • Technical Proficiency:
  • Hands-on expertise with cloud platforms (AWS, GCP, Azure).
  • Proficiency in containerization and orchestration tools (Docker, Kubernetes).
  • Strong programming skills in Python, Go, or Java.
  • Experience with monitoring and logging tools (Prometheus, Grafana, ELK, Datadog).
  • Expertise in infrastructure-as-code tools (Terraform, Ansible, etc.).
  • Soft Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and team collaboration abilities.
  • Thrives in a dynamic, fast-paced environment.



Preferred Qualifications

  • Certification in cloud platforms (e.g., AWS Solutions Architect, Google Cloud DevOps Engineer).
  • Familiarity with ITIL or similar incident management frameworks.
  • Experience managing large-scale distributed systems for consumer-facing applications.



Why Join Pocket FM?

  • Be a part of a rapidly growing, mission-driven team transforming audio entertainment.
  • Work on cutting-edge technologies at scale, impacting millions of users worldwide.
  • Enjoy competitive compensation, a collaborative work environment, and ample growth opportunities.



If you’re passionate about reliability engineering and love solving complex challenges in a high-impact environment, Pocket FM is the place for you

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