Global Ops Director

2 months ago


Noida, India HCLTech Full time

Position Brief

At HCLTech, we are looking for a Leadership position to anchor Service Delivery for a large International F&A (Accounts Payable) portfolio for our DPO business. The position will require Managing a large Accounts Payable Operation in a global multi location GBS set up with strong Focus on Operational Rigor and driving effectiveness, efficiency and experience metrics across the operations.


Focus Area

  1. Lead F&A (AP) Service Delivery for a Global Fortune 500 Client with a strong Operational rigor
  2. Anchor Strong relationships with Finance Leadership stakeholders Like Finance Controllers / Procurement Leads
  3. Management & Accountability of SLAs/KPIs, Business outcomes, Contractual Commitments
  4. Execution of a data driven Transformation roadmap based on industry benchmarks and best in class technology levers
  5. Building and developing a highly motived pool of skilled resources with Deep Domain capability.
  6. Execution of a robust Risk and compliance Framework
  7. Drive business expansion and Support New business initiatives


Skills, Qualifications & Experience

  1. Post Graduate ( Preferably in Accounting / Finance) / CA/CPA/ACA/CIMA/ MBA or equivalent
  2. 18+ years of Experience (including GBS) in F&A (including Accounts Payable).
  3. Should have led and delivered multiple major Transformation Projects (including Quality / Six Sigma)
  4. Experience in Managing large, multi locational F&A Teams preferably >250 resources


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