SILCOSYS Solutions

2 months ago


Chennai, India SILCOSYS Solutions Pvt. Ltd Full time

Job Description :


Responsibilities :

- Develop and maintain user manuals, online help systems, tutorials, and other technical documentation.

- Gather information from subject matter experts to create comprehensive and accurate content.

- Work closely with development, product management, and support teams to ensure documentation aligns with product features and user needs.

- Ensure documentation is up-to-date and reflects the latest product changes.

- Utilize authoring tools and content management systems to create and manage documentation.

- Perform usability testing and gather feedback to improve documentation effectiveness.

- Collaborate with the marketing team to create product-related content.

Qualifications :

- 5-7 years of experience in technical writing.

- Excellent written and verbal communication skills.

- Strong ability to understand complex technical concepts and translate them into clear and concise language.

- Proficiency in using authoring tools and content management systems.

- Experience with information architecture and content organization.

- Attention to detail and accuracy.

- Ability to work independently and as part of a team.

Preferred Skills :

- Experience with API documentation.

- Knowledge of HTML, CSS, and JavaScript.

- Experience with content management systems (e.g., WordPress, Drupal)

(ref:hirist.tech)
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