Support Executive
11 hours ago
Job Title:Support Executive – GamesDepartment:Player Support Location:Remote/On-site Time:9 AM - 6 PM (First Shift), 5 PM - 2 AM (Second Shift), 1 AM - 10 AM (Night Shift) No. of vacancies:3Job Overview: We are seeking a proactive and detail-orientedSupport Executiveto manage all incomingplayer support communicationsacross multiple channels includingemail, WhatsApp, and Discordfor our games. The candidate will be responsible for replying to players, organizing reports, coordinating with internal departments, and ensuring smooth issue tracking and follow-ups.Key Responsibilities: Handle and reply to allplayer support mails, WhatsApp messages, and Discord tickets or DMsrelated to company games. Collect, categorize, and documentbug reports, gameplay issues, and player feedbackfrom all support channels. Preparedaily and weekly reportssummarizing key issues, player sentiments, and resolutions. Communicate important reports or recurring issues to therelevant departments(e.g., QA, Backend, Unity, or Design teams). Takefollow-upswith respective teams to ensure timely issue resolution. Maintain and update thesupport tracking systemto ensure all queries are properly logged and closed. Provide clear, polite, and brand-aligned responses to players to maintain positive engagement and trust. Coordinate with QA and LiveOps teams forbug verification and retestingwhen required. Identify repeated issues and propose improvements to FAQs, help articles, or automated support flows. Requirements: Excellent written and verbal communication skills (English and Hindi preferred). Strong organizational and time-management skills. Basic understanding or strong interest inmobile games . Proficiency inGoogle Sheets / Excel, Email tools, WhatsApp Web, and Discord . Ability to multitask and manage multiple support threads efficiently. Prior experience inplayer support, customer service, or operationsis a plus. Bonus Skills (Preferred): Experience usingbug tracking or task management toolslike ClickUp, Jira, or Trello. Familiarity withDiscord moderation or ticket bots . Understanding of gaming communities, terminology, and player expectations. How to Apply? Send your resume to career@xsquads.com with the subject: Application: Support Executive – Games
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Manager - Technical Support
11 hours ago
Alappuzha, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
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Sales Marketing Executive
3 weeks ago
Alappuzha, India Rentkar Full timeLocation: Mumbai (On-site) CTC: ₹2.5-3 LPAAbout the RoleRentkar is looking for an energetic and responsible Sales & Partnerships Executive who can manage vendor relations, handle customer queries, and onboard lenders or partners to expand our rental ecosystem. The role involves both relationship management and business development with a focus on smooth...
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Marketing & Telecalling Executive
2 days ago
Alappuzha, India Blue Bells Your Home Consultancy Full timeRole Description We are looking for a Marketing & Telecalling Executive for a full-time, on-site position based in Kakkanad (near Infopark). The role involves engaging with potential customers over the phone to generate quality leads and provide details about our offerings — including Plug & Play Office Spaces for Rent (Fully Furnished Independent Offices)...
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Alappuzha, India VJ Consultant Part timejob overview:we are seeking a motivated and detail-oriented fresher to join our team as a back office executive. this role involves supporting various functions within the company, particularly in recruitment, training, and development. if you are eager to kickstart your career and learn about the various aspects of human resources and office management,...
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Only 24h Left: Business Development Executive
2 weeks ago
Alappuzha, India XYLEM LEARNING Full timeJob Title: Business Development Executive Location: Pathanamthitta, Kerala We are seeking a proactive and results-driven Business Development Executive to join our team. In this role, you will play a key part in driving growth, building partnerships with educational institutions, and expanding the reach of our academic products and services. Key...
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Social Media Executive
3 weeks ago
Alappuzha, India Avian We. Full timeRequisitioned Position Title: Social Media ExecutivePosition Reports: Social Media ManagerMust Have Total Experience (Full-Time) : 2-3 YearsLocation: Government Client Office, 6 DaysPortfolio & Deliverables :Support client’s digital initiatives - from participation in conceptualizing integrated client campaigns to successful executions. Develops knowledge...
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Hotel operation executive
12 minutes ago
Alappuzha, India Hireized Full time#Hiring Now – Hotel Operation Executive (Mumbai) ????✈️ Dept: Hotel Operations | Type: Full-Time ???? Location: Mumbai ???? Experience: 1–5 years (Mandatory – Travel Industry) ???? Rotational Shifts: 8 AM – 5 PM | 10 AM – 7 PM | 12 PM – 9 PM | 2 PM – 11 PM | 11 PM – 8 AM ???? No night shifts for females *Only Candidate with Travel...
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Alappuzha, India Kaplan Middle East & North Africa Full timeThe Role:As a Content Development Executive at Kaplan MENA, your main role will be to create high quality training content for a variety of digital transformation and cybersecurity programs designed specifically for our clients. Your job will be to ensure that content for these programs match Kaplan MENA’s quality standards, follow industry trends, and...
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Commercial & Marketing Specialist
3 weeks ago
Alappuzha, India Atos Medical Full timeWe are hiring a Commercial and Marketing Specialist – India, based in Delhi NCR, who will play a pivotal role in driving the growth of Atos Medical’s Tracheostomy and Laryngectomy portfolios across the Indian market. This role combines marketing strategy, field execution, business analysis, tender management, and sales enablement to deliver measurable...
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Software Developer
11 hours ago
Alappuzha, India Capgemini Engineering Full timeDeveloper (MES TrakSYS)The primary objective of this position is to provide Manufacturing Execution Systems (MES) solutions to our customers. Key Responsibilities:The primary objective of this position is to provide Manufacturing Execution Systems (MES) solutions to our customers. In this position engineers will design, configure, and implement computer...