Medical Receptionist

Company Description

Asha Neuromodulation Clinics (ANC) are India’s First multi-centered Deep TMS Clinics, specializing in treating Anxiety, Depression, OCD, and other neuro-psychiatric disorders. With locations in Hyderabad, Bengaluru, Visakhapatnam, and Vijayawada, ANC offers FDA-approved advanced treatments like Deep TMS Therapy and High Definition TDCS, along with psychiatric consultations and counseling services.

Job Location: Gachibowli

Role Description

This is a full-time on-site role for a Medical Receptionist at Asha Neuromodulation Clinics in Bengaluru. The Medical Receptionist will be responsible for appointment scheduling, phone etiquette, performing receptionist duties and assisting with medical office tasks.

Responsibilities:

• Welcoming patients and vendors on the telephone and in-person visitors and answering patient inquires
• Scheduling appointments for patients. Utilize our medical office software to schedule new and follow-up appointments for our patients
• Maintaining records and accounts of patients
• Assisting patients in filling medical forms
• Processing different payments for patients
• Maintaining record of day-to-day doctor schedules and Booking and organising staff and doctor meetings
• Answering phone and transferring calls to direct and departments
• Maintaining the confidentiality of patient and doctor's information at all times
• Preparing customer bills and maintaining bill records
• Keeping track of office supplies, inventories and placing orders as necessary
• Ensuring maintenance of the reception area
• Updating patient details in Electronic Medical Records
• Compounding and dispensing medications, as prescribed by physicians
• Instructing customers on how and when to take prescribed medications
• Keeping accurate patient records
• Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice
• Collecting Feedback and Google Reviews from Patients

Qualifications

• Appointment Scheduling and Receptionist Duties skills
• Excellent Phone Etiquette
• Strong organizational and multitasking abilities