Tao Automation

3 weeks ago

Bengaluru, India Tao Automation Full time

Title : Delivery Head

Experience : 14-16 years

Position Responsibilities :

- The role will require the candidate to provide leadership to Program Managers / Project Managers in running the delivery and operations with an aim to meet and excel Customer requirements and agreed metrics

- Will have to work with the Sr. leadership team and achieve operational parameters.

- Has to work closely with Sales and Pre-sales teams in a collaborative manner to grow the business and ensure the delivery function is proactive and runs successfully.

- Conceptualize different service offerings & solutions to the customer along with the relevant teams. Have skills to Design and review the automation framework / solution including all automation components, target applications, infrastructure and security design, other 3rd party components

- HL and LL design of BOTs for specific processes

- BOT estimations

- Ensure the delivery of services for customer contracted work. Would need to take ownership of all key

performance parameters to drive the operating margin of the accounts.

- Introduce best practices in software development, agile methodologies and coding standards; institute change when necessary and appropriate

- Responsible for establishing operating procedures, work assignments, planning, and all project
management activities.

- Ownership for competency building and complete responsibility & ownership for Delivery excellence.

Attributes :

- Proven people management skills

- Excellent oral and written communication & Presentation skills

- Experience of having implemented and successfully delivered projects to International customers

- Excellent Customer Interfacing skills

- Delivery of different kinds of projects including Fixed Price projects with SLA based delivery etc

- Well-versed with quality management processes

- Pre-sales exposure

- Good project management, resource planning, monitoring and execution skills

- Strong Operations Management

Education :

- MBA

- Should have the required technical background and exposure to RPA

(ref:hirist.tech)

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