Product Designer

- OpenGov is the leader in AI and ERP solutions for local and state governments in the U.

- More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust.

- Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data.

- These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync.

- Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary:

- The Senior Product Designer will play a pivotal role in shaping the future of OpenGov products by leveraging design thinking, innovative problem-solving, and advanced design expertise.

- This position will lead the creation of user-centered solutions that seamlessly integrate emerging technologies, including artificial intelligence (AI), to elevate the user experience.

-By fostering collaboration and driving strategic initiatives, the Senior Product Designer will ensure our products meet the evolving needs of both users and the business.

Responsibilities:

- Lead the application of design thinking methodologies to uncover user needs, define problems, and create innovative, scalable solutions that align with business objectives.

- Collaborate with Product Management and Engineering to align on goals, uncover insights, and design innovative solutions.

- Advocate for and integrate AI as a tool within the design process, leveraging it to improve efficiency, generate insights, and prototype solutions faster.

- Deliver end-to-end product designs, from early ideation and user research to high-fidelity mockups and interaction models, ensuring usability and accessibility.

-Mentor and empower team members, promoting a culture of growth, experimentation, and collaboration within the design team.

- Present design concepts and strategies to stakeholders, building alignment while championing a user-centered approach.

- Stay informed on AI advancements, industry trends, and tools, incorporating them into both the design process and the development of new features.

- Partner with Engineering to ensure seamless design handoffs and provide support during development to uphold design quality.

- Develop and facilitate workshops, brainstorming sessions, and collaborative exercises to align teams and foster innovation using design thinking principles.

- Contribute to the evolution of design principles and practices that guide product consistency, scalability, and excellence.

- Conduct comprehensive user research, including interviews, surveys, usability testing, and contextual inquiries, to deeply understand user needs, pain points, and behaviors.

Requirements And Preferred Experience:

- 7+ years of professional experience in product design, with a proven ability to solve complex problems and lead cross-functional initiatives.

- Demonstrated experience in conducting user research and usability testing.

- Demonstrated expertise in applying design thinking to uncover insights, ideate solutions, and drive innovation.

- Experience designing AI-driven features or products that leverage machine learning, predictive analytics, or intelligent automation.

- Familiarity with using AI as a design tool, such as for generating ideas, streamlining workflows, or enhancing prototyping.

- Proficiency in Figma, with advanced skills in creating and managing reusable components, variants, and design libraries to ensure scalability and consistency.

- Exceptional communication skills, with the ability to present complex ideas to technical and non-technical audiences.

- Advanced proficiency in design tools like Figma, Sketch, or Adobe XD, with a strong focus on prototyping and interaction design.

- Deep knowledge of accessibility standards (e. , WCAG) and their application in creating inclusive solutions.

- Passion for creating user-centered designs, with a strong attention to detail and a focus on measurable impact.

- Experience designing for responsive web, mobile, and multi-platform environments.

- A passion 'To power more effective and accountable government,' paired with a strong commitment to improving the lives of local and state government workers through impactful, user-focused design.