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Community Representative
3 months ago
Company Description
R.S. Industries, founded by Mr. Rajiv Virmani in 1981, is a trusted manufacturer and supplier of PTMT Bathroom Accessories and Hardware Fittings under the brand name of POLYTUF®. With core values of High Quality at Sensible Rates, the company has garnered customer trust and is approved by various Government Departments for their projects. R.S. Industries is an ISO 9001:2008 Certified Company with a manufacturing unit in Shahzada Bagh Industrial Area, New Delhi.
Key Responsibilities
Engage with the Community: Actively participate in community discussions, responding to comments, messages, and inquiries across social media platforms, forums, and other online spaces.
Content Creation: Develop and share engaging content tailored to the community’s interests, including posts, articles, newsletters, and videos.
Community Growth: Implement strategies to attract new members and retain existing ones, increasing overall community engagement.
Moderation: Ensure community guidelines are upheld by monitoring discussions, addressing conflicts, and managing inappropriate content or behavior.
Feedback Collection: Gather insights and feedback from the community to inform product development, marketing strategies, and customer service improvements..
Event Planning: Organize and manage online and offline events, webinars, or meetups to strengthen community bonds.
Collaboration: Work closely with the marketing, product, and customer support teams to align community initiatives with broader company goals.
Qualifications
- Bachelor’s degree in Marketing, Communications, or a related field.
- Strong Communication and Customer Service skills
- Familiarity with social media platforms and online communities.
- Excellent interpersonal skills
- Experience in customer-facing roles
- Strong written and verbal communication skills.
- Ability to work effectively in a team
- Ability to work well in a team and collaborate with others.
- Organizational skills and attention to detail.
Benefits
- Such as learning and development opportunities
- Mentoring
- Career Growth