Voice Bot Developer

Job Description:

AWS Engineer

We seek a highly skilled and experienced AWS Engineer to join our innovative cloud engineering team. The ideal candidate will have 8-15 years of experience building and customizing AWS services, with a strong focus on cloud-native solutions and serverless architectures.

Key Responsibilities:

- Design, implement, and maintain scalable, high-performance AWS infrastructures

- Lead the development and optimization of cloud-native applications using AWS services

- Architect and deploy serverless solutions using AWS Lambda and related services

- Create and manage Amazon Lex chatbots, integrating them with other AWS services

- Develop and maintain AWS CloudFormation templates and Terraform scripts for infrastructure as code

- Implement secure and efficient networking solutions using VPC, VPN, and related services

- Optimize cloud costs and performance using tools like CloudCheckr

- Create insightful dashboards using Amazon QuickSight for data visualization and reporting

- Mentor junior team members and contribute to best practices and architectural decisions

Required Skills:

AWS Platform Expertise:

- Amazon Lex: Bot creation and customization

- AWS Lambda: Serverless application development and integration

- Amazon Connect: Cloud contact center setup, management, and integration

- Core AWS Services: S3, EBS, Glacier, EFS, VPC, Route 53, EC2, RDS, IAM

- AWS CloudFormation and Terraform for infrastructure as code

- Networking: VPC, VPN, Security Groups, Network ACLs, Elastic Load Balancing

- Containerization: Docker and Kubernetes experience

- Scripting: Shell scripting, Node.js, and Python

Other Technical Skills:

- Experience with cloud optimization tools (e.g., CloudCheckr)

- Proficiency in creating dashboards with Amazon QuickSight

- Solid understanding of DevOps practices and CI/CD pipelines

Soft Skills:

- Excellent problem-solving and analytical skills

- Strong communication and documentation abilities

- Proven track record of designing scalable and cost-effective solutions

- Ability to work collaboratively in a fast-paced environment

- Leadership experience in guiding technical teams and projects

Specific Expertise:

- Creation and management of Amazon cloud contact centers

- Extensive experience with AWS services deployment using CloudFormation and Terraform

- Proficiency in Amazon Connect, including reporting and contact lens configuration

- Expert-level knowledge in creating contact flows, routing profiles, queues, and modules using Connect APIs

- Integration of Amazon Lex bots with other AWS services and external systems

Certifications:

- AWS Certified Solutions Architect - Professional (required)

- AWS Certified DevOps Engineer - Professional (preferred)

- AWS Certified Data Analytics - Specialty (preferred)

Additional Requirements:

- Bachelor's degree in Computer Science, Information Technology, or related field

- Minimum 8 years of experience in cloud engineering, with at least 5 years focused on AWS

- Demonstrated history of successful large-scale AWS projects

- Willingness to stay updated with the latest AWS services and best practices

The ideal candidate will be a cloud enthusiast with a passion for serverless architecture and a drive to innovate. They will play a crucial role in shaping our cloud strategy and driving our organization's digital transformation initiatives.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.