Site Reliability Engineer

2 days ago

New Delhi, India AIVID.AI Full time

Role Overview:

We are seeking proactive and skilled Site Reliability Engineers (SREs) to manage client

deployments, provide on-site support, and ensure the seamless functioning of our AI-based

camera analytics systems. This hybrid role requires a mix of on-site visits and remote work.

The selected candidates will operate from their respective regions—New Delhi, Mumbai, or

South Gujarat—and collaborate with cross-functional teams to deliver exceptional service.

Key Responsibilities:

• Visit client sites to:

• Conduct product demonstrations and explain features.

• Deploy and configure camera analytics systems.

• Provide training and handovers to client teams.

• Diagnose and resolve on-site issues related to camera feeds, networks, and system

configurations.

• Provide ongoing support to clients, both on-site and remotely, as required.

• Assist with preventive maintenance and ensure optimal system performance.

• Collaborate with internal teams to troubleshoot and resolve complex technical issues.

• Work remotely from home when not on-site, maintaining availability for remote

troubleshooting or support tasks.

Required Skills:

• Proficiency in computer networks, IP cameras, and NVR systems.

• Understanding of system performance monitoring and optimization.

• Basic troubleshooting skills for hardware and software issues.

• Strong communication and client management abilities.

• Willingness to travel for on-site visits.

Preferred Skills (Optional):

• Knowledge of electrical systems, including wiring and connections.

• Familiarity with IoT technologies and their deployment.

• Hands-on experience with AI-based analytics tools.

Qualifications:

• Minimum qualification: Btech in Computer Engineering or Electronics Engineering/ MCA


Why Join Us?

• Opportunity to work on cutting-edge AI analytics product AIVID.AI.

• Be part of a growing team with a focus on innovation and excellence.

• Flexible work-from-home options when not traveling.

If you're passionate about technology, thrive in dynamic environments, and are excited to

work directly with clients, we invite you to apply and become a part of the Aivid.AI team

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