Manager - Training & Development
3 weeks ago
Training Manager – Home Service Operations Location:Hyderabad (Banjara Hills) Department:Learning & Development – Phlebotomy Experience:5+ years (with at least 2 years designing or scaling technical field-force training) Reports to:COOJob Description DoctorC is doubling its nationwide phlebotomist workforce and needs a training leader who can turn today’s manual onboarding into a high-throughput, data-driven engine—capable of equippinghundreds of new hires every monthwith the skills, SOPs, and customer-first mindset that set our brand apart.Core Outcomes (first 12 months)Key Activities1. Build a scalable training factory • Design modular curriculum (micro-learning, on-the-job simulations, assessments) • Roll out LMS & mobile learning apps for “anytime, anywhere” refreshers • Create multilingual content (English + major regional languages) • Cut average ramp-up time from 10 → 7 days • Maintain ≥ 90 % pass-rate on certification 2. Elevate quality & compliance • Embed SOPs, hygiene protocols, biosafety & patient-communication scripts into training 3. Build a national trainer bench • Coach and evaluate trainers; • Schedule quarterly calibration audits to keep content and delivery consistent 4. Continuous improvements • Iterate curriculum every 60–90 days based on field KPI • Partner with Ops & QA to analyse error trends • Publish insights to leadershipQualificationsField expertise:4+ years training frontline healthcare or logistics workforce Scale mindset:Proven track-record launching programs that reached ≥ 500 learners/year across multiple locations. Instructional design chops:Able to convert SOPs into engaging, bite-sized learning (videos, quizzes, simulations). Data orientation:Comfortable building dashboards, setting leading/lagging metrics, and using them to drive iterations. People leadership:Experience hiring, mentoring, and performance-managing a distributed trainer cohort. Tech fluency:Familiar with modern platforms, mobile learning apps, and digital assessment tools. Language skills:Strong English plus fluency in at least one major regional language (Telugu, Hindi, Tamil, or Kannada).Life at DoctorCYou’ll join a mission-driven health-tech scale-up that believes healthcare should be simple, reliable, and customer-centric. Expect fast decisions, room to experiment, and leadership that measures impact.
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Management Trainee
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Delhi, India AMP Full timeCompany DescriptionAMP was founded with a vision to revolutionize personal mobility, inspired by the challenges of traditional car ownership. Driven by the need to make car upgrades aspirational, accessible, and affordable, AMP is redefining the concept of vehicle ownership with innovation and inclusivity. The company's first offering is a premium EV...
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SFMC Developer
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New Delhi, India Capgemini Full timeChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...
