Payroll Specialist

Key Accountabilities:

Customer:

• Day to day management of customers; to provide excellent service
• Timely and accurate facilitating of customer payrolls
• Ownership and management of customer queries in a timely fashion

Teamwork:

• Support and share knowledge with colleagues to ensure the overall effectiveness of the wider team
• Identify improvement opportunities, people, processes, resources, etc.
• Conduct training gap analysis based on payroll validation done
• Act as a Subject matter expert for payroll processes

Security:

• Ensure all processes and procedures are followed and developed
• Comply with all security policies to maintain/ enhance the confidentiality and integrity of data security
• Ensuring customer satisfaction in line with SGG’s vision and values
• Ensuring payments to employees/ authorities are made accurately and on time
• Ensure service quality and timely responses to SGG customer questions/ queries

Essential Functions and Key Responsibilities

• Accurate and timely processing of client payrolls; from receipt of payroll changes (via various methods) to timely dispatch and approval of client payroll
• Hands-on experience in Payroll & Compliance of Australia payroll
• Producing invoice triggers for accurate client invoicing
• Develop processes and procedures for the business following customer and business requirements
• Should ensure to regularly following the compliance requirement. Provide appropriate feedback about the findings to Team Lead.
• Manage all year-end statutory returns on time. Compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and reporting on this
• Determining payroll liabilities by calculating employee federal and state income, social security taxes, employer's social security, unemployment, and workers compensation payments
• Assist as required with system testing/upgrade requirements
• Resolving payroll discrepancies and Maintaining payroll operations by following policies and procedures
• Developing ad-hoc financial and operational reporting as needed
• Preparation and payment of all State and Federal tax obligations including PAYG tax, Payroll tax, Superannuation Guarantee contributions
• Preparation and timely delivery of pay slips and annual payment summaries
• Liaise with ATO on any issues and Assisting with month-end reporting
• Working closely with Client & Local Compliance partner
• Develop and drive action plans and root cause analysis reports for issues, as required

Skills required:

• Must be Australia payroll experienced (Minimum 2 years)
• Excellent communication skills; both written and verbal
• Experience in managing multiple customers in a payroll/ HR or project management capacity
• Tenacious, organized, and customer focused approach
• Ability to develop a team of people i.e. share knowledge and expertise with colleagues and customers; coaching, development, ad hoc training
• Demonstrable customer service skills