Lead Engineer-TAC(IP-MPLS)

5 days ago

Bengaluru, India Tejas Networks Full time

About Tejas Networks

Tejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products span across carrier-grade OTN/DWDM, xPON based fiber broadband, wireless broadband, Ethernet switching and routing and more. HW and SW are fully designed, manufactured and developed in India…a true pioneer of “Make in India” initiative.

Tejas is one of the leading innovators in India’s ICT sector with over 349 patents and a large repository of 280+ semiconductor IPs. Tejas is actively contributing to global 5G standards through its work in India’s telecom standards organization (TSDSI). All this has been done with an energetic & dedicated team of engineers, for whom no problem is unsolvable.


What will you do at Tejas?

Product Engineering team owns:

  • Platform and software validation for the entire product portfolio
  • Automation Framework Development for the entire product portfolio
  • Develop and deliver customer documentation and training solutions
  • Compliance with technical certifications like TL9000, TSEC etc.
  • Level3 Technical Assistance for the customer escalations

Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks.



As a Manager, you will be responsible for:


Responsibilities

Interact with Tejas Level-1 Support and field Engg.(Level-2 support ) for providing assistance on reported issue.

Debug/analyze and if required try to reproduce field issue in Tejas lab with customer database and interact with Product Verification (PV)/ Research and Development (R&D) team to analyze the issue further.

Track the Field Bugs/Enhancements with PLM (Product Line Managers)

  • Provide mentoring and specific knowledge transfer to other members of the TAC team
  • Raise/follow up the issue with design following sufficient debugging/analysis of the issue as required

Document the troubleshooting steps and provide regular training to field teams

Provides guidance and promotes teamwork.

Prioritizes own work in line with the team objectives

Ensure that response and resolution time lines are met for field issues, as per committed SLA to customer

Involving in field scenario test cases with PV team


Experience / Skill Required


Around 9-13 years of experience with BE/B.Tech/M.Tech Degree (ECE/IT/CSE/Communication System/ Comm.& networks/ Telecom Sys.)

Familiarity with networking concepts such as BGP ( Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS.

Hands-on experience with MPLS/MPLS-TP network design, implementation, and troubleshooting

Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues.

In-depth knowledge of MPLS/MPLS-TP protocols, including LDP (Label Distribution Protocol), RSVP-TE (Resource Reservation Protocol - Traffic Engineering), and LSP (Label-Switched Path) management. And PHP, LSP Merge, ECMP.

Experience in handling and troubleshooting issues found in IP and Packet transport networks(PTN). Strong communication and customer handling skills.

Working knowledge of Layer2/2.5/Layer3 standards protocols & technologies (.1q, QinQ, xSTP, ERPS, SATOP/CEM, MPLS-TP, OSPF, BGP, VRRP, RSVP, IP-MPLS, DHCP, QoS, IGMP, VRF, ACL etc.) are added advantage.

Ability to debug/analyze/categorize and troubleshoot telco issues efficiently and effectively.

Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner.

Passion for achieving excellence in process, product quality and reliability

Must have Linux Knowledge

Relevant certifications such as CCNP (Cisco Certified Network Professional) or JNCIP (Juniper Networks Certified Internet Professional) are a plus.

  • Lead Engineer-TAC(IP-MPLS)

    4 days ago

    Bengaluru, India Tejas Networks Full time

    About Tejas NetworksTejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products span across carrier-grade...

  • Lead Engineer-TAC(IP-MPLS)

    12 hours ago

    Bengaluru, India Tejas Networks Full time

    About Tejas NetworksTejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products span across carrier-grade...

  • Lead Engineer-TAC(IP-MPLS)

    5 days ago

    Bengaluru, India Tejas Networks Full time

    About Tejas NetworksTejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products span across carrier-grade...

  • Lead Engineer-TAC(IP-MPLS)

    4 days ago

    Bengaluru, India Tejas Networks Full time

    About Tejas Networks Tejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products span across carrier-grade...

  • Layer 3 Testing

    7 days ago

    Bengaluru, India Tejas Networks Full time

    About Tejas NetworksTejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products include carrier-grade optical...

  • Layer 3 Testing

    7 days ago

    Bengaluru, India Tejas Networks Full time

    About Tejas NetworksTejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products include carrier-grade optical...

  • Layer 3 Testing

    4 days ago

    Bengaluru, India Tejas Networks Full time

    About Tejas NetworksTejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products include carrier-grade optical...

  • Layer 3 Testing

    1 week ago

    Bengaluru, India Tejas Networks Full time

    About Tejas NetworksTejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products include carrier-grade optical...

  • Layer 3 Testing

    1 week ago

    Greater Bengaluru Area, India Tejas Networks Full time

    About Tejas NetworksTejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products include carrier-grade optical...

  • Engineering TAC Engineer

    7 days ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    Job DescriptionYour Career The Engineering TAC (ETAC) team is a small global team and an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team...

  • Engineering TAC Engineer

    7 days ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    Job DescriptionYour CareerThe Engineering TAC (ETAC) team is a small global team and an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team may...

  • Engineering TAC Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...

  • Engineering TAC Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...

  • Engineering TAC Engineer

    7 days ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...

  • Network Lead

    2 months ago

    Bengaluru, India Krishna Global Services Pvt. Ltd Full time

    Location : Bengaluru. Experience Required : 5-20 Yrs.Role : Designation : WAN Project Engineer.- Must-Have: 8+ years of Designing and implementing a network infrastructure.- Most recently worked on MPLS Segment Routing for at least 2+ years in CISCO.- Must be Certified CCDP.Responsibilities : - Design and Implementation of Network Infrastructure: Utilize...

  • Network Lead

    3 weeks ago

    Bengaluru, India Krishna Global Services Pvt. Ltd Full time

    Location : Bengaluru. Experience Required : 5-20 Yrs.Role : Designation : WAN Project Engineer.- Must-Have: 8+ years of Designing and implementing a network infrastructure.- Most recently worked on MPLS Segment Routing for at least 2+ years in CISCO.- Must be Certified CCDP.Responsibilities : - Design and Implementation of Network Infrastructure: Utilize...

  • Engineering TAC Engineer

    4 weeks ago

    Bengaluru, India Palo Alto Networks Full time

    Job DescriptionYour CareerThe Engineering TAC (ETAC) team is a small global team and an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team may...

  • Engineering TAC Engineer

    3 weeks ago

    Bengaluru, India Palo Alto Networks Full time

    Job DescriptionYour CareerThe Engineering TAC (ETAC) team is a small global team and an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team may...

  • Technical Support Engineer

    3 weeks ago

    Bengaluru, India Juniper Networks Full time

    At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...

  • Technical Support Engineer

    1 month ago

    Bengaluru, India Juniper Networks Full time

    At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...