Power BI Support Analyst

3 days ago

New Delhi, India Rialtes Full time

Job Title: Power BI Support AnalystLocation: RemoteEmployment Type: Full-TimeOverviewRialtes is seeking a Power BI Support Analyst to provide technical support, maintain platform stability, and assist in developing high-quality dashboards and data models. Role requires strong troubleshooting skills, DAX expertise, and experience integrating with enterprise data sources such as SAP BW and SQL Server.Key ResponsibilitiesPrimary: Support Activities- Provide technical assistance to end users and resolve issues with datasets, reports, dashboards, and scheduled refresh failures. - Monitor overall Power BI service performance and optimize existing dashboards for load times, data accuracy, and usability. - Manage security roles, row-level security (RLS), permissions, and workspace configurations in alignment with governance standards. - Troubleshoot gateway connectivity, refresh bottlenecks, and performance issues across Power BI Service and Desktop. - Work with Data Engineering and IT teams to address platform-wide incidents and escalate issues as necessary.Secondary: Development Activities- Design and develop interactive, user-friendly Power BI dashboards and reports based on business requirements. - Build and maintain efficient data models using DAX, Power Query (M), and best practices for star schemas and data optimization. - Integrate Power BI with multiple enterprise data sources including SAP BW, SQL Server, Azure sources, and APIs. - Participate in testing, version control, deployment, and documentation of dashboards and data models. - Contribute to standard operating procedures, runbooks, and knowledge-base articles.Qualifications- 2–5 years of experience supporting or developing Power BI solutions. - Strong knowledge of Power BI Desktop, Power BI Service, DAX, and Power Query. - Experience troubleshooting refresh failures, performance issues, and security configuration. - Familiarity with SAP BW extractors, BEx queries, or Analysis for Office (nice to have). - Solid understanding of SQL and working with relational/analytical data models. - Ability to work in fast-paced, cross-functional environments.Nice-to-Have- Microsoft Power BI Certification (PL-300 or similar). - Exposure to Azure Data Factory, Synapse, Dataflows, or enterprise BI governance frameworks. - Experience with CI/CD for BI assets (Git, DevOps pipelines).

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