Genzeon - Senior CRM Developer - MS Dynamics

2 days ago

Delhi, Delhi, India Genzeon Technology Solutions Pvt. Ltd. Full time

Job Title : Senior CRM : 7+ of Hire : FTE Summary :


As a Senior CRM Developer, you will be responsible for developing, customizing, and integrating CRM solutions that align with the organizations needs. With over 7 years of experience, you will play a key role in implementing, optimizing, and maintaining CRM platforms, ensuring they deliver maximum value. You will collaborate with stakeholders to gather requirements and translate them into technical solutions, while also providing mentorship to junior developers.

Key Responsibilities :


- Requirements Gathering : Work with business stakeholders to gather and analyze CRM system requirements and translate them into functional specifications.

- Customization : Lead the customization and configuration of CRM platforms, including designing custom entities, forms, workflows, business rules, and dashboards.

- Development : Design, code, and maintain custom CRM functionalities using JavaScript, C#, .NET, and other relevant technologies.

- Integration : Develop and manage integrations between CRM systems and other business applications, such as ERP, marketing automation, and support systems, using APIs and middleware.

- Data Management : Lead data migration efforts by creating scripts for data transformation, migration, and validation to ensure data integrity within the CRM.

- Security and Compliance : Implement security measures, manage role-based access controls, and ensure CRM systems are compliant with data protection laws.

- Performance Optimization : Monitor and optimize system performance, troubleshooting any technical issues to ensure the CRM system operates efficiently.

- Mentorship : Provide guidance and mentorship to junior developers, ensuring best practices in coding, customization, and project execution.

- Documentation : Create and maintain detailed technical documentation for CRM configurations, customizations, and integrations.

- Support : Offer technical support and collaborate with IT teams to ensure the smooth functioning and continuous improvement of CRM :

- Bachelors degree in computer science, information technology, or a related field.

- 7+ years of experience as a CRM Developer with proven expertise in CRM implementations.

- In-depth experience with CRM platforms such as Microsoft Dynamics CRM or Dynamics 365.

- Advanced proficiency in CRM customization using JavaScript, C#, .NET, and relevant development tools.

- Experience with API development and CRM integrations with other business systems.

- Experience with upgrading or migrating CRM systems to newer versions.

- Strong understanding of CRM concepts including sales, marketing, and service automation.

- Experience with data migration, management, and reporting within CRM environments.

- Familiarity with Agile development methodologies and DevOps practices.

- Strong problem-solving and troubleshooting skills with attention to detail.

- Excellent communication skills with the ability to work effectively across teams.

Nice to Have :

- Dynamics 365 CRM/CE Certifications.

- Experience with cloud platforms such as Azure or AWS for CRM hosting and scaling.

(ref:hirist.tech)

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