Client Principal Partner
4 days ago
Client Principal Partner
About the Role:
We are seeking an experienced Client Principal to manage a wide range of programs, ensuring successful delivery and maximum value addition to the organization.
The ideal candidate will be responsible for the overall success of the GCC, including liaising between clients and management, contract fulfillment, and client needs assessment.
Key Responsibilities:
- Liaise between clients and management for business executions.
- Evaluate contracts to ensure timely deployment of services and products.
- Understand client requirements and identify business opportunities.
- Negotiate business contracts and costs with customers as needed.
- Develop customized programs to meet client needs.
- Provide expert consultations on company products or services.
- Create compelling business proposals and product presentations for clients.
- Built positive and productive relationships with clients.
- Maintain compliance with company standards and business guidelines.
- Develop account strategies to meet monthly revenue targets.
- Analyze potential business risks and develop mitigation plans.
- Pursue business opportunities with existing clients to achieve revenue goals.
- Deliver exceptional services and ensure customer satisfaction.
Requirements:
- Proven experience as a Client Partner.
- In-depth understanding of project/program management techniques and methods.
- Excellent knowledge of performance evaluation techniques and key metrics.
- Outstanding knowledge of data analysis, reporting, and budgeting.
- A strong business acumen with strategic ability.
- Exceptional organizational and leadership skills.
- An analytical mindset with great problem-solving abilities.
- Excellent communication skills.
- MBA or equivalent with 20 years of experience.
Preferred Experience and Skills:
- Experience in a GCC Setup.
- Professional service delivery experience in a multi-national organization.
- Conceptual knowledge of modern enterprise technology.
- Understanding of CSAT/NPS frameworks.
- Familiarity with Microsoft Office and relevant tools.
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