Watch Specialist

About Us: AirBorne Recruiting has been India’s leading cruise line manning agency since 1986 and works with premium cruise line brands globally. Our vision is to continue to be India’s most trusted and respected cruise line manning agency.

This position is onboard a luxury cruise line and not a land job.

Position Summary: Maximize sales by promoting a range of Luxury Swiss Watches while delivering outstanding customer service on board.

Key Tasks / Main Duties:

Sales and Service

• Utilize sales skills and develop product knowledge of Luxury Swiss Watches to achieve and exceed sales targets.
• Deliver outstanding customer service at all times, aligning with company expectations.
• Confidently and professionally close high-ticket sales.
• Deliver professional seminars on a range of Luxury Swiss Watches.
• Coordinate watch promotions and events.
• Provide feedback to the Retail Manager on fast and slow-selling lines.
• Take initiative in learning about new product ranges.
• Work alongside and assist Trunk Show vendors.

Merchandise and Deliveries

• Assist in the delivery process of all retail merchandise, including manual handling and stock replenishment.
• Merchandise Swiss watch ranges in line with company guidelines.
• Maintain shop and window displays.
• Ensure accurate inventory records and conduct daily piece counts in line with the company's loss prevention program to minimize shrinkage.
• Ensure merchandise is accurately priced and SKU’d.
• Store backup merchandise securely to prevent damage.

Loss Prevention and POS

• Run an accurate perpetual inventory.
• Ensure merchandise is locked and secure at all times.
• Accurately process sales through the POS system.
• Obtain pre-authorization from the Retail Manager or follow company directives for discounts.
• Adhere to the company loss prevention program to minimize shrinkage.

Safety

• Attend mandatory safety training and drills punctually.
• Adhere to all health, safety, security, environmental, and company policies and procedures.