CRM Developer – CPQ

POSITION SUMMARY

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the
world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and
applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and
maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India.
At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of
One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your
contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal
healthcare.
As a Salesforce CPQ Developer, you will join one of our agile CRM teams to design, build, and enhance CPQ
(Configure, Price, Quote) solutions on the Salesforce platform. You will be responsible for developing and
customizing CPQ functionality to support our global commercial teams in delivering accurate quotes, pricing, and
contracting efficiently. You will follow development and design guidelines established by the CRM Architect and
ensure scalable, reliable, and business-aligned solutions.
This role requires hands-on Salesforce CPQ development experience and will involve configuration, customization,
and integration of Salesforce CPQ with other enterprise systems.

POSITION RESPONSIBILITIES
Responsibility Percent of
Time
Build, configure, and support Salesforce CPQ solutions (product configuration, pricing, discounting,
quoting, and approvals) based on technical and business requirements
50%
Write clean and efficient code, following design patterns established by Zoetis and always focused
on scale
25%
Participate in development ceremonies (scrum, story estimation, testing, etc) 10%
Perform or assist in the execution of functional testing. 10%
Participate in knowledge transfer activities between teams. 5%

ORGANIZATIONAL RELATIONSHIPS
• Senior Developers, Lead Developers, Product Owners, Testers
• Cross-Functional ZTD Teams (SAP, Finance, Order Management, etc.)

EDUCATION AND EXPERIENCE
• Bachelor’s degree in computer science, Engineering, or a related field
• 3+ years of Salesforce development experience, including at least 2 years focused on Salesforce CPQ
• Experience in end-to-end CPQ implementation projects (product setup, pricing rules, discount schedules,
quote templates, approval processes, contract lifecycle)

TECHNICAL SKILLS REQUIREMENTS
Basic Qualifications:
• Hands-on experience with Salesforce CPQ (product configuration, pricing, discounting, quoting, renewals,
amendments, contracts)
• Strong experience in Apex, Visualforce, Lightning Web Components (LWC), Aura Components
• Knowledge of CPQ-specific data models and dependency management
• Strong working knowledge of Salesforce declarative tools (Flows, Validation Rules, Process Builder,
Approval Processes, Lightning App Builder)
• Experience integrating Salesforce CPQ with ERP/Finance systems (SAP preferred)
• Strong knowledge of Salesforce API (REST/SOAP/Metadata, Bulk APIs)
• Solid understanding of agile methodology, DevOps, and CI/CD pipelines
• Strong problem-solving skills, attention to detail, and ability to deliver in a fast-paced environment
• Excellent written and verbal communication skills

Preferred Skills:
• Familiarity with Data loader, SOQL, XML, JavaScript, jQuery
• Understanding of Salesforce product suite (Sales Cloud, Service Cloud, Communities, Revenue Cloud)
• Knowledge of 3rd-party integration tools (MuleSoft, XPLENTY, Heroku, Postgres DB)
• Ability to design scalable and maintainable solutions using enterprise/microservice design patterns

PREFERRED CREDENTIALS
• Salesforce Certified CPQ Specialist
• Salesforce Platform Developer I Certification
• Salesforce Administrator Certification

PHYSICAL POSITION REQUIREMENTS
• Hybrid work schedule – Tuesday to Thursday working from the office