AI Administrator

Job Description: AI AdministratorLocation: Remote / Hybrid (as applicable)Employment Type: Full-timeAbout the RoleWe are seeking an AI Specialist who combines deep technical expertise with business acumen to design, implement, and optimize AI-powered solutions. This role goes beyond experimentation—you will apply AI technologies to solve real-world challenges in marketing, sales, service, operations, and customer support.As a core member of the delivery team, you will collaborate with consultants, strategists, and product experts to build scalable solutions using LLMs, generative AI, predictive analytics, automation platforms, and CRM/marketing technologies. You will also act as a subject matter expert, demystifying AI for clients and internal stakeholders while ensuring ethical, secure, and compliant adoption.Key ResponsibilitiesAI Strategy & ImplementationTranslate business needs into AI solutions across marketing, sales, service, and operations.Lead discovery sessions and define use cases with measurable outcomes.Develop roadmaps for AI adoption and integration into workflows.Solution Development & IntegrationBuild, configure, and deploy AI use cases using Salesforce Einstein, Data Cloud, Gemini, OpenAI/ChatGPT, Microsoft Copilot, LangChain, AutoGPT, Agentforce, and similar platforms.Engineer and refine prompts for specialized business use cases.Design automation workflows using tools like Make, N8N, Zapier, or low/no-code platforms.Integrate AI tools with CRMs, marketing automation, analytics, and reporting systems.Optimization & Quality AssuranceCollaborate with algorithm teams to enhance NLP models and intent recognition.Develop monitoring systems to track AI performance and recommend improvements.Ensure all solutions meet data privacy, security, and compliance requirements.Collaboration & EnablementPartner with stakeholders to create AI-powered strategies and deliverables.Train internal teams on AI tools, frameworks, and prompt engineering.Maintain prompt libraries, solution documentation, and playbooks.Innovation & ResearchContinuously explore new AI technologies, APIs, and vendor tools.Conduct proof-of-concepts and impact analyses to measure business value.Provide thought leadership on AI trends in marketing, operations, and customer service.QualificationsExperience:5+ years in technology solutions, consulting, or related fields.2+ years hands-on experience with AI solutions (generative AI, predictive analytics, agentic AI, LLMs).Proven experience developing AI agents, applications, or workflows.Strong background in CRM, marketing automation, and data-driven solutions.Technical Skills:Proficiency with LLMs (Claude, ChatGPT, Gemini, etc.) and prompt engineering.Familiarity with AI platforms and APIs (LangChain, AutoGPT, Agent.ai, Copilot).Knowledge of NLP models (e.g., BERT, GPT) and business applications.Hands-on experience with integration (RESTful APIs, webhooks) and basic scripting (Python preferred).Exposure to generative AI tools (DALL-E, MidJourney, Adobe Firefly, etc.) is a plus.Education:Bachelor’s or Master’s in Computer Science, Data Science, Engineering, Marketing, or related field (or equivalent experience).Salesforce AI Specialist/Einstein certifications preferred.Key QualitiesStrategic thinker with ability to execute tactically.Lifelong learner, curious, and adaptable to new challenges.Strong communicator, able to simplify technical concepts.Organized, self-driven, and thrives in dynamic environments.Collaborative leader who empowers teams and drives innovation.Key Qualifications:Technical Skills:3+ years hands-on AI/ML development experienceProficiency with LLM APIs (OpenAI, Anthropic, Google)Experience with automation platforms (Make, Zapier, N8N)Programming skills in Python/JavaScriptAPI integration experience (preferably with booking/GDS systems)Cloud platform knowledge (AWS/Azure/GCP)Industry Knowledge:Understanding of travel booking workflows (PREFERRED)Experience with CRM/customer data platformsKnowledge of revenue management concepts (PLUS)Business Skills:Proven ability to translate business needs into technical solutionsStrong communication skills with both technical and non-technical stakeholdersProject management experienceCross-functional collaboration experienceBusiness Language: Python & JasonWhy Join UsOpportunity to be at the forefront of AI-powered transformation across industries.Access to cutting-edge AI tools and continuous learning opportunities.Competitive compensation and benefits package.Flexible, inclusive, and collaborative work culture.Platform to innovate, teach, and shape AI adoption in real-world business contexts.👉 If you are passionate about leveraging AI to transform businesses and create measurable impact, we’d love to hear from you