servicenow Developer
1 week ago
hello everyone
we are hiring for servicenow developer
Exp- 5+ years and minimum 4 implementation
np 30-45 days
Noida location
Required Skills: Service Now Development and ITIL
KEY RESPONSIBILITIES:
- Participate in the full software development life cycle: Analysis, Design, Coding, Testing, Training, and Operational Support and development of ServiceNow.
- Complete development, configuration and workflow administration to support business processes in the platform.
- Project and people management skill, Good in customer handling
- Support on business development and provide solutions to various customer base don the requirement
- Provides analysis of problems while working toward solutions to technical issues.
- Uses scripting tools and ServiceNow functionality, create script to automate routine tasks being done in ServiceNow.
- Proficient with various module of ServiceNow including CSM, ITSM, ITOM and CMDB etc.
- Configuration/Customization of the ServiceNow system including workflows.
- Provide general support, administration and maintenance of the ServiceNow platform, including ITSM, ITOM and other ServiceNow applications.
- Management of platform life-cycle.
- Monitor and administer ServiceNow Discovery processes in support of software asset management and configuration management.
- Perform user account administration and governance, including group maintenance, user roles and process user license tracking, and monitoring of single-sign on providers.
- Develop custom reports for end-users that require assistance with report creation.
- Provide backup to other team members, as needed, for activities such as CMDB administration, system upgrade and patching, regression testing and releasing of new applications.
- Programming experience with server-side and client-side JavaScript, Ajax, JSON and XML, preferably within ServiceNow (business rules, script includes, client scripts, transform map scripts, etc.)
- Advanced ServiceNow skills such as workflow development and custom application development is nice to have.
- Certified ServiceNow System Administrator, Certified Implementation Specialist or Certified ServiceNow Application Developer.
- Functional knowledge of ITSM processes and best practices.
- Experience with other ITSM solutions such as Remedy, Salesforce etc. ITIL v3 Foundation certification or beyond.
- Experience administering Okta and Active Directory for user administration and authentication.
- Familiar with web services integrations using SOAP and REST.
- Proven problem solving and troubleshooting abilities using strong analytical skills and creative thinking.
- Works directly with IT Management to align ServiceNow with IT organization strategy.
- well experience as a System Administrator/Developer of a service management application, preferably ServiceNow.
Prerequisites
- Minimum 5 years of ServiceNow development experience.
- ITIL Knowledge
- ServiceNow Certifications
Base Location: Noida. However, selected candidate has to efficiently & effectively manage travel within country and internationally as per business requirement
Specialization Description
IT Business Systems Analysis work involves acting as a liaison between the business/end users and IT systems development teams for business needs requiring IT based solutions including:
- Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives
- Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology
- Researching business requirements and documenting the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices)
- Translating business requirements into application requirementsSpecialization Match Note: This role is a blend of Business Analysis and Systems Analysis.
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