
Voice AI Engineer
4 weeks ago
Responsibilities:
- Build, configure, and optimize conversational flows in RetellAI.com (not just single-prompt agents).
- Translate business requirements into structured dialogue flows, handling multiple branches, edge cases, and real-life conversation patterns.
- Integrate RetellAI agents with external platforms via Make.com and/or n8n.
- Debug, test, and refine agent behavior to ensure high performance and reliability.
- Document workflows and provide best practices for scalable agent builds.
- Collaborate with the internal team to deliver client-ready solutions.
Requirements:
- 2+ years of experience in conversational AI, automation, or related fields (exceptions possible for candidates with a strong project portfolio).
- Proven expertise with RetellAI.com, specifically in conversational flow creation (not just single-prompt or multi-prompt setups).
- Experience with Make.com and/or n8n for workflow automation.
- Strong knowledge of webhooks, JSON, HTTP requests, APIs, and integrations.
- Strong problem-solving and debugging skills.
- Evidence of completed projects (portfolio, demos, or case studies) showing real conversational flows.
- Ability to work independently and manage time effectively in an hourly engagement model.
- Fluent English communication skills.
Nice-to-Haves
- Experience integrating with CRMs, booking platforms, or call management systems.
- Familiarity with other AI platforms (e.g., Dialogflow, Voiceflow, etc.) for broader perspective.
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