Senior Support Engineer
2 weeks ago
Our client operate as a Managed Service Provider (MSP), helping organizations implement and scale Governance, Risk, and Compliance (GRC) solutions as well as strengthen their cybersecurity posture. Our platforms and services empower businesses to address their toughest challenges through smart data, robust integrations, and secure implementation practices.We're seeking an experienced Senior / 2nd Tier Support Engineer to join our Support team in Hyderabad. This role goes beyond just troubleshooting - you'll be partnering with multiple client organizations, helping them deliver world-class customer experiences while building your own career pathway at the organisation.Key Responsibilities :- Provide 2nd line technical support for multiple client organizations, diagnosing and resolving issues within SLA timelines.- Assist in the onboarding process for new client customers, ensuring smooth adoption of their platforms.- Document and track customer interactions, resolutions, and best practices.- Work closely with client Engineering and Product teams to escalate and resolve complex cases.- Contribute knowledge-base articles, troubleshooting guides, and support documentation for both internal and client use.Minimum Qualifications :- 3+ years of experience in technical support or a related field.- Strong troubleshooting and problem-solving skills.- Hands-on Python programming experience.- Advanced SQL and data modeling knowledge.- Independent, proactive, and customer-focused mindset.Desirable :- 2+ years in data analytics (advantage).- Familiarity with cybersecurity products (e.g., SIEM, vulnerability assessment tools).- Engineering degree in IT, Computer Science, Engineering, or related field. (ref:hirist.tech)
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Hyderabad, India Tek Support Full timeJob Title: Senior Trainer – Automation Engineering (Pharmaceutical Industry) Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced Automation Engineering Trainer with deep expertise in pharmaceutical manufacturing automation systems. The trainer will be responsible for developing and delivering training programs on industrial...
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Senior CNC Trainer
3 weeks ago
Hyderabad, India Tek Support Full timeJob Title: Senior CNC Trainer / CNC Training Specialist Location: Remote Job Type: Part-Time Job Summary: We are looking for a Senior CNC Trainer with more than 10 years of hands-on experience in CNC programming, operation, and maintenance. The ideal candidate will design, develop, and deliver technical training programs on CNC machines, tools, and...
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Senior CNC Trainer
2 weeks ago
Hyderabad, India Tek Support Full timeJob Title: Senior CNC Trainer / CNC Training SpecialistLocation: RemoteJob Type: Part-TimeJob Summary:We are looking for a Senior CNC Trainer with more than 10 years of hands-on experience in CNC programming, operation, and maintenance. The ideal candidate will design, develop, and deliver technical training programs on CNC machines, tools, and automation...
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Senior Support Engineer
2 weeks ago
Hyderabad, India Guardant Health Full timeJob Description About the Role: The Software team is looking for an experienced and energetic Senior Support Engineer who can help diagnosing and resolving a wide array of technical issues reported by customers (LIMS users) and across other systems and services that interact with LIMS to facilitate lab operations. Responsibilities: • Provide Tier 1 and...
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Senior CNC Trainer
3 weeks ago
Hyderabad, India Tek Support Full timeJob Title: Senior CNC Trainer / CNC Training SpecialistLocation: RemoteJob Type: Part-TimeJob Summary:We are looking for a Senior CNC Trainer with more than 10 years of hands-on experience in CNC programming, operation, and maintenance. The ideal candidate will design, develop, and deliver technical training programs on CNC machines, tools, and automation...
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Senior CNC Trainer
3 weeks ago
Hyderabad, India Tek Support Full timeJob Title: Senior CNC Trainer / CNC Training Specialist Location: RemoteJob Type: Part-TimeJob Summary:We are looking for a Senior CNC Trainer with more than 10 years of hands-on experience in CNC programming, operation, and maintenance. The ideal candidate will design, develop, and deliver technical training programs on CNC machines, tools, and automation...
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Senior CNC Trainer
2 weeks ago
Hyderabad, India Tek Support Full timeJob Title: Senior CNC Trainer / CNC Training SpecialistLocation: RemoteJob Type: Part-TimeJob Summary:We are looking for a Senior CNC Trainer with more than 10 years of hands-on experience in CNC programming, operation, and maintenance. The ideal candidate will design, develop, and deliver technical training programs on CNC machines, tools, and automation...
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Senior CNC Trainer
2 weeks ago
Hyderabad, India Tek Support Full timeJob Title: Senior CNC Trainer / CNC Training SpecialistLocation: RemoteJob Type: Part-TimeJob Summary:We are looking for a Senior CNC Trainer with more than 10 years of hands-on experience in CNC programming, operation, and maintenance. The ideal candidate will design, develop, and deliver technical training programs on CNC machines, tools, and...
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Senior CNC Trainer
2 weeks ago
Hyderabad, India Tek Support Full timeJob Title: Senior CNC Trainer / CNC Training Specialist Location: RemoteJob Type: Part-TimeJob Summary:We are looking for a Senior CNC Trainer with more than 10 years of hands-on experience in CNC programming, operation, and maintenance. The ideal candidate will design, develop, and deliver technical training programs on CNC machines, tools, and...
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Senior CNC Trainer
2 weeks ago
Hyderabad, India Tek Support Full timeJob Title: Senior CNC Trainer / CNC Training SpecialistLocation: RemoteJob Type: Part-TimeJob Summary:We are looking for a Senior CNC Trainer with more than 10 years of hands-on experience in CNC programming, operation, and maintenance. The ideal candidate will design, develop, and deliver technical training programs on CNC machines, tools, and automation...
