Technical Enablement Specialist

About the RoleWe are seeking a Technical Enablement Specialist to build world-class learningexperiences around the Stack Components on Shakudo’s AI-powered data and MLplatform. As a part of the Stack team at Shakudo, you will be responsible for translatingcomplex data/ML infrastructure concepts, integrations and usability into clear, engaging,and actionable enablement content for internal teams, customers, and prospects.This role sits at the intersection of technical enablement, product understanding,customer education, and sales engineering, and is critical to scaling the adoption ofShakudo’s Stack Components (200+ components including data pipelines, vectordatabases, ML platforms, orchestration tools, LLM infrastructure, and more).You will work closely with engineering, product, solutions, and sales teams to craftrepeatable learning experiences that deepen technical understanding, acceleratecustomer onboarding, and showcase powerful real-world use cases that help customersrealize value faster.Key ResponsibilitiesInternal Technical Enablement (Engineering & Field Teams)Develop clear, technically accurate content that helps internal engineers understandShakudo integrations, workflows, data flows, and ML/AI components.Build internal enablement materials such as runbooks, deep-dive guides, platformwalkthroughs, and use-case demos.Support engineering teams with documentation, training sessions, and structuredknowledge transfer on new integrations or platform updates.Customer Enablement & Training- Deliver live virtual (and occasional in-person) technical training sessions for customers.- Create onboarding paths, step-by-step tutorials, troubleshooting guides, and best-practice recommendations that help customers adopt Shakudo quickly and eHectively.- Respond to customer technical questions during training, helping them understandworkflows, integrations, and platform behavior.Product & Sales Enablement (Use Case Creation)- Work closely with Sales and Solutions Engineering to design use-case-driven demos andreference architectures that clearly showcase Shakudo’s value.- Develop example workflows, quickstart templates, and sample pipelines using Shakudo’sintegrations to help accelerate the sales cycle.- Identify common customer scenarios and convert them into reusable training assets orfeature explainer content.Content Development & Knowledge InfrastructureCreate structured, engaging instructional content including:- architecture diagrams- conceptual explainers- annotated workflows- video explainers- interactive guides- integration-specific playbooks- Maintain content quality, accuracy, and freshness as integrations evolve.- Work cross-functionally with engineering and product teams to ensure enablementcontent reflects the most current platform capabilities.Cross-Functional CollaborationPartner with Engineering, Product, Customer Success, and Solutions teams to aligntraining with product readiness.Participate in beta tests, internal technical reviews, and release cycles to anticipatetraining needs.Relay customer learning insights back to product and engineering to influence roadmapdecisions.Support Global Delivery RhythmWork with partial PST overlap for collaboration with the US team.Deliver customer sessions scheduled for North American time zones when required.Must-Have Qualifications4–8 years of experience in technical enablement, customer education, technical training,solutions engineering, developer advocacy, or a similar role.Strong technical foundation in data engineering, ML/AI infrastructure, cloud platforms, ordeveloper tools.Ability to learn new technologies quickly and explain them clearly to both technical andnon-technical audiences.Experience creating technical educational content (guides, documentation, tutorials,videos, labs, demos).Comfortable delivering live technical training to customers and internal teams.Strong communication skills with the ability to simplify complexity.Experience collaborating with engineering teams on technical deep-dives.