Head - Sales - IIM/ISB/MDI/FMS
3 weeks ago
Head - Sales Overview:
- The Head of Sales for NIIT Digital will lead both offline (Field & Learners Hub) and Inside Sales Teams.
- This role involves collaboration with Product, Marketing, and other stakeholders to drive growth and meet revenue/P&L targets.
- The ideal candidate should have proven experience in driving sales within an e-commerce, edtech, or digital company, with expertise in managing both offline/field and online/digital sales cycles, customer engagement, tele-sales operations, and data analytics.
- Experience in the EdTech space is a valuable advantage.
Key Responsibilities and Duties:
- Take ownership of the revenue across the business vertical.
- Plan and strategize to build & deliver on sales goals across all channels - Field, Inside Sales, Learner's Hub & Channel Sales
- Oversee the day-to-day operations of entire Sales team, ensuring consistent performance and alignment with overall sales strategies.
- Expect the Sales head to be hands on & mentor inside, field, channel & learner hub teams.
- Develop and execute targeted sales strategies for the Field Sales team to meet and exceed sales targets in specific geographic regions which has strong college presence
- Foster collaboration between all Sales Channels to ensure seamless communication, lead distribution, and a unified approach to meeting sales goals.
- Work closely with Business Head to identify new market opportunities and drive continuous revenue growth.
- Develop strategies for up-selling and cross-selling products to customers.
- Implement and use analytics to track sales trends.
- Ensure sales teams effectively use CRM systems to track customer interactions, follow-ups, and conversions, and maintain accurate and up-to-date records of sales activities.
- Identify skill gaps and collaborate with training team to design training programs to improve sales techniques, product knowledge, and customer service.
- Design and manage Sales incentive programs aligned with the company's sales goals, fostering a competitive and motivated environment.
- Lead financial planning, budgeting, and ROI maximization while staying current with industry trends, products, and channels.
Educational Qualifications:
- Mandatory: MBA in Sales & Marketing from a Premier College
Technical Skills:
- Mandatory: Proven experience in leading both field/ Institutional & Inside sales teams.
Behavioral/Soft Strong passion for selling and achieving targets.
- Innovative and forward-thinking with a proactive approach to handling multiple responsibilities.
- Exceptional time management skills, with the ability to prioritize and manage projects with overlapping goals.
- Adaptable, flexible, and resourceful, especially in a fast-paced, quick-turn business model.
- Strong ability to drive target orientation within the team and align them with organizational goals.
- Excellent communication skills.
- Open to traveling across the country.
- Experience: 12 years overall (with 3 years of experience in EdTech companies).
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