Client Support Manager
2 weeks ago
We are looking for a dedicated and customer-focused Client Support Manager (CSM)who can build strong client relationships, ensure seamless service delivery, and act as a trusted partner to our customers. The ideal candidate will proactively manage client queries, coordinate with internal teams, and maintain high service standards. You will be responsible for timely follow-ups, issue resolution, and ensuring a smooth support experience for all assigned accounts.About Us CodeVyasa is a mid-sized product engineering company that works with top-tier product/solutions companies such as McKinsey, Walmart, RazorPay, Swiggy, and others. We are about 650+ people strong and we cater to Product & Data Engineering use-cases around Agentic AI, RPA, Full-stack and various other GenAI areas.Key Responsibilities: • Serve as the primary point of contact for client support-related queries and requests. • Stay on top of follow-ups (FU) for all open tickets and ongoing client issues to ensure timely resolution. • Conduct regular client check-ins to understand challenges, gather feedback, and ensure smooth service delivery. • Collaborate closely with internal teams (support, delivery, tech) to resolve issues and maintain SLAs. • Track, analyze, and report support performance metrics such as ticket trends, response times, and resolution quality. • Maintain accurate documentation of all client interactions, issues, resolutions, and escalations. • Proactively identify recurring issues and share insights for process improvement and product enhancements. • Ensure clients receive a consistent, high-quality support experience that drives satisfaction and retention. • Escalate critical or high-impact issues promptly to relevant teams and ensure timely follow-through. • Assist in onboarding new clients by guiding them through support processes, tools, and best practices.Required Skills & Qualifications: • Bachelor’s degree in Business, IT, Engineering, or a related field. • 1–3 years of experience in Client Support, Customer Success, Technical Support, or Account Management (preferably in IT / tech services). • Strong problem-solving ability with a customer-first mindset. • Excellent communication, coordination, and relationship-building skills. • Ability to manage multiple client requests and priorities simultaneously. • Proficiency in support tools / CRM platforms (e.g., Freshdesk, Zoho Desk, Jira) and MS Office / Google Workspace. • Strong analytical skills with the ability to interpret support data and provide actionable recommendations.Location- Noida Sector-62 Working Days- 6 (5 days Work from office)Why Join CodeVyasa? • Work on innovative, high-impact projects with a team of top-tier professionals. • Continuous learning opportunities and professional growth. • Flexible work environment with a supportive company culture. • Competitive salary and comprehensive benefits package. • Free healthcare coverage.Here's a glimpse of what life at CodeVyasa looks likeLife at CodeVyasa .If you have any questions or need further assistance, feel free to reach out to at shubham@codevyasa.com.
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Client Support Manager
2 weeks ago
New Delhi, India CodeVyasa Full timeWe are looking for a dedicated and customer-focused Client Support Manager (CSM)who can build strong client relationships, ensure seamless service delivery, and act as a trusted partner to our customers. The ideal candidate will proactively manage client queries, coordinate with internal teams, and maintain high service standards. You will be responsible for...
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Client Support
3 weeks ago
New Delhi, India SortMyScene Full timeTips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.Responsibilities Assist organisers and venues in getting onboarded smoothly on SortMyScene Be highly active on WhatsApp groups to respond to queries in real time Provide support for feature-related assistance Coordinate between...
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Staffing Client Relationship Manager-(Female)
4 weeks ago
Delhi, India Tek Support Full timeJob Title:Staffing Client Relationship ManagerLocation:AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required:3–6 YearsShift:Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference:Female candidates preferred (Local Noida/Greater Noida candidates only)Joining:Immediate joiners onlyJob Overview:We are looking...
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Operations & Client Support Manager
4 weeks ago
New Delhi, India Flexing It® Full timeFlexing It is a leader in the professional freelance and on-demand talent space with focus on India, SEA and the Middle East. We help 3,000+ organizations across 50+ countries connect with top-tier independent consultants, senior executives, subject matter experts, and boutique firms. We provide flexible, alternate engagement formats to solve strategic,...
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Tax Associate
2 weeks ago
New Delhi, India GST Manager Full timeJob Description – Tax Associate(Chennai)About GST Manager:GST Manager (www.gstmanager.com) is a fast-growing financial and compliance services company specializing in GST, accounting, and taxation support for businesses across India. We manage end-to-end GST compliance, litigation, departmental representation, and advisory services. With a rapidly...
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Operations & Client Support Manager
4 weeks ago
New Delhi, India Flexing It® Full timeFlexing It is a leader in the professional freelance and on-demand talent space with focus on India, SEA and the Middle East. We help 3,000+ organizations across 50+ countries connect with top-tier independent consultants, senior executives, subject matter experts, and boutique firms. We provide flexible, alternate engagement formats to solve strategic,...
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Client Support Specialist
4 weeks ago
New Delhi, India Scry AI Full timePosition:Client Support Specialist Location:India (Remote) Employment Type:Full-Time Schedule:Monday to Friday, Day ShiftCompany Description Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal, and...
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Client Support Specialist
2 weeks ago
New Delhi, India Scry AI Full timePosition:Client Support Specialist Location:India (Remote) Employment Type:Full-Time Schedule:Monday to Friday, Day ShiftCompany Description Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal, and...
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Client Support Executive
15 hours ago
New Delhi, India Paperchase Accountancy (GDC) Full timeDescription of Role The Client Support Executive is responsible for providing exceptional service to international clients through calls, emails, and chat support. The role requires strong communication skills, customer handling experience, and the ability to multitask in a fast-paced environment. The candidate must maintain professional client...
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Delhi, India Tek Support Full timeJob Title:Business Development-Client Relationship Manager-Staffing&RecruitmentLocation:AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required:3–6 YearsShift:Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference:Female candidates preferred (Local Noida/Greater Noida candidates only)Joining:Immediate joiners...
