Handover Lead

3 weeks ago


Mumbai, Maharashtra, India Acme Services Full time

Job Summary

The ideal candidate will have 10+ years of experience in snagging and de-snagging, fit-out coordination, maintenance management, vendor management, customer grievances and communication, society formation assistance, team management, reporting and documentation, and post-handover support across multiple residential and commercial projects.

Key Responsibilities:

  • Snagging & De-Snagging: Oversee the process across multiple projects, ensuring issues are identified, documented, and resolved before final handover.
  • Fitness Coordination: Manage customer requests across different projects, ensuring compliance with project guidelines and timely completion.
  • Maintenance Management: Supervise ongoing activities across multiple sites, ensuring systems are functional and compliant with safety standards.
  • Vendor Management: Coordinate with vendors for services related to snagging, fit-outs, and maintenance across various projects.
  • Customer Grievances & Communication: Act as the escalation point for customer grievances, ensuring issues are resolved promptly.
  • Society Formation Assistance: Support the formation of residential societies post-handover, coordinating with residents and legal teams to ensure compliance with local regulations.
  • Team Management: Lead and manage teams responsible for handover, snagging, fit-outs, and maintenance activities across multiple projects.
  • Reporting & Documentation: Maintain accurate records for all handover activities and prepare detailed reports on the status of handovers.
  • Post-Handover Support: Provide post-handover support to clients, addressing any remaining maintenance or fit-out issues.

Requirements:

  • 10+ years of experience in construction or a related field.
  • Strong leadership and communication skills.
  • Able to manage multiple projects simultaneously.
  • Excellent problem-solving and analytical skills.

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