Salesforce Quality Assurance Engineer
4 days ago
About the Role : - We are seeking an experienced Salesforce QA Engineer with strong expertise in both manual and automation testing within the Salesforce ecosystem.- The ideal candidate will have hands-on experience validating Salesforce features, integrations, customizations, and workflows across multiple clouds, while ensuring adherence to industry-standard QA practices.- This role involves test planning, test execution, automation framework development, and close collaboration with functional and technical teams.Key Responsibilities :Quality Assurance & Testing :- Develop, execute, and maintain comprehensive test plans, test cases, and test scripts for Salesforce applications across Sales Cloud, Service Cloud, Experience Cloud, and custom modules.- Perform functional, regression, UI, integration, and system testing for Salesforce enhancements, customizations, flows, Apex components, and third-party integrations.- Conduct manual testing for complex business flows and ensure defect-free deployment across sandbox and production environments.- Implement automation testing using tools such as Selenium WebDriver, TestNG, Provar, or equivalent frameworks.- Validate Apex classes, triggers, and flows using appropriate testing strategies, including Apex test classes and automation test coverage.Test Automation & Framework Development :- Design, build, and maintain scalable automation frameworks tailored for Salesforce environments.- Integrate automated tests into CI/CD pipelines using tools such as Jenkins, GitLab CI, or Azure DevOps.- Identify automation opportunities and optimize test execution to accelerate release cycles.Defect Tracking & Release Management :- Log, track, and prioritize defects using tools such as JIRA or Azure DevOps.- Participate in sprint planning, refinement, and retrospectives as part of an Agile Scrum team.- Collaborate with developers, admins, and business analysts to validate fixes and ensure robust release readiness.Technical Skills & Platform Expertise :- Demonstrate strong functional understanding of Salesforce objects, validation rules, process builder, flows, page layouts, and permission sets.- Perform API testing for Salesforce REST/SOAP integrations using tools like Postman or ReadyAPI.- Validate data integrity through SOQL queries and data migration testing via Data Loader or similar tools.- Ensure platform best practices, compliance, and testing standards are consistently applied.Required Skills & Qualifications :- Minimum 3 years of hands-on experience in Salesforce QA (manual and automation).- Strong understanding of Salesforce Clouds (Sales Cloud, Service Cloud preferred).- Proven experience with at least one automation tool: Selenium, TestNG, Provar, or similar.- Working knowledge of Apex test classes, SOQL, and Salesforce APIs.- Experience in Agile/Scrum methodologies.- Ability to troubleshoot issues effectively, analyze root causes, and communicate solutions.- Strong documentation skills and understanding of QA best practices (ref:hirist.tech)
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