Head of Operations

AllianceITis a U.S.-based IT consulting, staffing, and engineering services company headquartered in Pleasanton, California, founded in 2011. The company deliversIT and non-IT staffing, IT services, and project executionacross industries includingfinancial services, healthcare, manufacturing, retail, insurance, biotechnology, and telecommunications , supported by a global delivery model spanning theUnited States, India, Canada and Mexico .AllianceIT has been recognized as one of the50 Most Promising IT Services Companies (2014) by CIO Review , ranked#275 on the 2015 Inc. 500 , and#2163 on the 2016 Inc. 5000 . The company was also named among theTop 100 Technology Companies Founded by Indians in the U.S. (2014) by SiliconIndiaand is acertified Minority Business Enterprise (MBE) by the NMSDC , reflecting its commitment to excellence, diversity, and enterprise-grade delivery.Job Title Head – GCC Operations, Global Client Acquisition & Revenue Growth (IT & Non-IT Staffing | USA, Europe, Japan, LATAM, India)Location:India (Hyderabad / Noida / Bengaluru / Pune – Flexible) Employment Type:Full-time | Executive Leadership Markets:India, USA, Europe, Canada, LATAM, Japan About the RoleWe are expanding our India operations and launching a newGlobal Capability Center (GCC) Operations Excellence Center in Indiato driveglobal growth, client acquisition, and revenue expansionacrossIT and Non-IT staffing and IT project execution .This is aP&L-impacting leadership rolewhere the selected leader willOWN and DRIVE REVENUE GENERATION , along with building and scaling a world-class GCC.This role is for aproven business builder and revenue owner , not a delivery-only or support leader.Key Responsibilities 1️⃣ Global New Client Acquisition & Revenue Ownership (MANDATORY) Own and drive end-to-end revenue generationacross: India domestic market United States Europe Japan Personally leadnew logo acquisition , revenue growth, and account expansion Sell and close: IT Staffing Non-IT Staffing IT Services / Project & Managed Services Build and execute go-to-market strategies for global regions Own sales pipeline, forecasting, deal closures, and revenue targets Establish strong CXO, procurement, and vendor-management relationships Work directly with U.S. leadership on global revenue strategy ⚠️Proven track record of revenue generation and new client wins is a NON-NEGOTIABLE requirement.2️⃣ GCC Setup & Operations Excellence Establish, scale, and lead theIndia GCC Operations Excellence Center Build recruiting, delivery, sales support, and shared services teams Define SOPs, KPIs, governance, and quality frameworks aligned to growth Ensure operational scalability while supporting aggressive revenue targets3️⃣ IT & Non-IT Staffing Leadership Lead global delivery forIT and Non-IT staffing programs High-volume hiring experience across: IT: Java, Cloud, DevOps, Data, SAP, Cyber, QA, etc. Non-IT: Healthcare, Manufacturing, Engineering, Finance, Admin, Operations Strong understanding of global staffing compliance, onboarding, and MSP/VMS models4️⃣ IT Project & Services Execution Support acquisition and delivery ofIT services and project-based engagements Oversee offshore / hybrid delivery models Ensure successful execution of T&M, fixed-price, and managed services contractsMandatory Experience & Qualifications NON-NEGOTIABLE 12+ yearsin global staffing, GCC leadership, or IT services Proven ownership of revenue generationin: India USA Europe Japan Demonstrated success closingIT & Non-IT staffing dealsandIT services projects Hands-on experience acquiringnew clients (new logos) , not just managing accounts Experience building or scaling aGCC / Offshore Delivery Center