Salesforce Manager

1 day ago

Mumbai, India MNR Solutions Full time

A highly motivated and results-oriented Salesforce Manager is needed to lead Salesforce initiatives and maximize the value derived from the :


- Oversee the complete Salesforce lifecycle, including implementation, customization, and enhancement projects.


- Collaborate with key stakeholders (business units, executives, and other IT teams) to define business requirements and translate them into effective Salesforce solutions.


- Manage project scope, goals, and deliverables, ensuring adherence to deadlines and budget.


- Lead and mentor a team of Salesforce developers and administrators, fostering a collaborative and high-performing environment.


- Guide the team in designing, developing, testing, and deploying custom applications and functionalities on the Salesforce platform, using tools like Apex, Visualforce, and Lightning Web Components.


- Ensure Salesforce customizations and configurations align with best practices and industry standards.


- Facilitate data migration, integration with other systems, and data management to maintain data integrity and consistency.


- Provide ongoing training and support to end-users, promoting user adoption and effective utilization of the Salesforce system.


- Implement and manage Salesforce-based content management systems and workflows.


- Monitor system performance, troubleshoot and resolve issues promptly.


- Develop and maintain Salesforce documentation and knowledge articles.


- Track and report on key Salesforce metrics and project progress to stakeholders and senior management.


- Stay up-to-date with the latest Salesforce releases, features, and trends (e.g., AI integration, Data Cloud, Hyperforce skills and experience :


- Bachelor's degree in Information Technology, Business Administration, or a related field.


- Proven experience as a Salesforce Project Manager, CRM Manager, or a similar role.


- In-depth knowledge of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.) and Strong understanding of Salesforce declarative features (workflows, process builders, custom objects).


- Familiarity with Salesforce customization using Apex, Visualforce, and Lightning Components.


- Experience with Salesforce integrations using APIs and middleware.


- Excellent project management skills, including planning, scheduling, risk management, and

budget control.


- Strong leadership, team management, and interpersonal skills, capable of motivating and

guiding cross-functional teams.


- Exceptional communication and presentation skills, able to convey technical information

clearly and concisely to diverse audiences.


- Strong analytical, problem-solving, and decision-making abilities, able to translate business

needs into effective solutions.


- A PMP, CSM, or relevant Salesforce certification is preferred.

Desired skills and experience :


- Experience with Agile methodologies.


- Knowledge of other enterprise solutions (ERP, HCM, Middleware, etc.) and their integration with Salesforce.


- Familiarity with Salesforce DX and version control systems (e.g., Git).


- Experience with Salesforce CPQ, Marketing Cloud, or other specialized Salesforce modules.


- Knowledge and experience in AI and machine learning within the Salesforce ecosystem.

This job description aims to provide a comprehensive overview of the responsibilities and qualifications required for a Salesforce Manager role. Specific requirements may vary based on the organization's size, industry, and complexity of Salesforce implementation.


(ref:hirist.tech)

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