JDE Finance Support Consultant

At Redfaire, we help businesses transform how they operate by implementing and optimising Oracle ERP solutions, specialising in JD Edwards. We deliver end-to-end ERP consulting services from international rollouts and upgrades to CNC, Support services, IaaS, SaaS, and PaaS which drive innovation, efficiency, and long-term value. Redfaire also develop custom extensions and products that further enhance JD Edwards functionality and help clients maximise their ERP investment.

Headquartered in Limerick, Ireland, we also have offices in UK and USA and a direct presence in other international locations. As a founding partner of Redfaire International, a global network of top-tier JD Edwards consultancies, we're able to deliver even broader, more impactful solutions to our clients worldwide.

Our mission is to enable agility, spark growth, and future-proof organisations through Oracle Cloud and JD Edwards solutions. We're more than consultants—we're problem solvers, trusted advisors, and long-term partners to our clients.

If you're passionate about ERP, innovation, and making a real impact—you may be interested in joining our team.

This Role:

The Oracle JD Edwards Finance Support Consultant is responsible for supporting and maintaining JD Edwards EnterpriseOne systems for our global customer base, liaising with third party and internal resources to ensure optimum application performance is achieved & proposing added-value solutions.

The role requires effective collaboration in a remote team environment, with availability during European business hours.

Responsibilities of this role include:

• Provide first and second line support for our customers and ensure service level agreements with customers are met.
• Create functional solutions based on defined business requirements.
• Liaise with internal applications team/external suppliers to ensure application fixes and changes meet the business requirements and are delivered on time.
• Provide problem management to proactively reduce the frequency or impact of incidents on the customers' business.
• Support junior consultants with functional expertise while actively contributing to team success by identifying and driving process improvements.
• Initiate and manage effective relationships between Global Support teams and with the Redfaire group.
• Ensure that application issues reported are being dealt with in a timely manner according to prioritisation and communicate effectively on the status of issues being dealt with.

Qualifications & Previous Experience:

• Minimum 3 years Oracle JD Edwards E1 Finance experience in a support or implementation role.
• Experience of all JD Edwards versions up to and including EnterpriseOne 9.2.
• Domain expertise in all core finance modules including GL, AR, AP.
• JD Edwards World Software experience is a plus.
• Excellent verbal and written communication skills in English, with the ability to convey complex information clearly and confidently to both technical and non-technical stakeholders.
• A highly driven and self-motivated individual with a proactive, hands-on approach and a strong commitment to delivering high-quality results on time.
• Proven ability to manage multiple complex tasks simultaneously, with a structured and analytical approach to problem-solving.
• A strong team player with the ability to collaborate effectively in a remote working environment, demonstrating initiative, clear communication, and accountability.

What we offer:

• Being part of an industry-leading, award-winning Oracle Partner recognised for excellence.
• Collaborate with a diverse, international team supporting a rapidly growing global client base.
• Benefit from strong development opportunities across cutting-edge technologies and global delivery models.
• Enjoy flexible working arrangements, including remote options, to help you maintain a healthy work-life balance.
• Join a cooperative and friendly team that thrives in a values-driven, inclusive workplace.
• Experience The Redfaire Way of Working—a culture fostering continuous improvement, innovation, and independent thinking.
• A genuine commitment to your personal and professional growth through ongoing learning and development opportunities.

Redfaire is an equal opportunities employer. We are committed to building an integrative culture where everyone feels welcomed and supported. Our inclusive workplace provides an environment that will support your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.