Key Account Manager

3 weeks ago


New Delhi, India Strobe Works Full time

Role: Key Account Manager Salary Bracket: INR 7LPA+ Location: Mumbai (Candidate should be based out of Mumbai) Job Type: RemoteAbout Strobe Works:We are an independent creative agency helping brand improve their recall value through storytelling & experiential marketing campaigns across platforms. Strobe Works specializes in the luxury hospitality domain working with International brands such as Marriott, Hilton, IHG, Radisson, Hyatt, Leela and AccorHotels.Job Summary With a clear understanding of the clients business and creative mindset, the Key Account Manager chalks out a clear marketing & and advertising roadmap for our key clients. Responsible for leading a team of Account Executives, the Key Account Manager needs to ensure high customer satisfaction levels and retention of business.Responsibilities and Duties · Develop Marketing & Advertising blueprints for key accounts (Quarterly) · Co-develop positioning campaigns with the Creative Head · Create Campaign Concept Notes · Lead & Monitor Account Executives · Conduct monthly "Best Practices" training sessions · Conduct monthly internal review sessions on key accounts with the creative team, studios, social media, performance and ORM · Create sound Account Management processes · Lead monthly client satisfaction calls & improvise as required · Be the face of the agency for the client · Develop & submit campaign impact reports · Work on creative pitches along with the creative head · Identify Account Mining opportunities to strengthen revenue per accountRequired Experience, Skills and Qualifications · Ability to communicate clearly both verbally and in writing · Must be well-organized and process-oriented · Excellent people skills and the ability to work with a wide range of people · Ready to travel extensively within India (As we work in the luxury hospitality segment, you get to experience the best hotels and resorts) · Professional appearance and persona · Sound knowledge of media planning · Travel to the client location may be required · Should have relevant experience of more than 2 years on leading national accountsEducation & Training · Experience: 5+ years of experience (in advertising) · Educational background: Mass Comm, Branding & Advertising, MBA - Creative FieldReports to the "Account Director"


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