Service Engineer

1 week ago

New Delhi, India Eppendorf Full time

Your challenges

Attending Pipettes Maintenance & its Repair.

Calibration of pipettes as per ISO 8655.

Knowledge about ISO 17025 standards.

Sending quotations to customers for required spares/Service/AMC for Pipettes through e365.

Achieving the Service business target for Pipette calibration (Service/AMC).

Achieving assigned Goals.

Working closely with customer for on time payment collection.

Management of complaints related to pipettes for the assigned territory.

Customer Communication through E-mail / Letter.

Customer Presentations about Eppendorf Service Capabilities, as and when needed.

Working with the sales & service manager of the Branch.

Updating the market feedback to the management.

Daily CRM update (E365).

Your expertise

Minimum1 to 2 year’s industry related Calibration experience.

Key understanding to handle customer complaints and workflows.

Excellent verbal and written communication skills.

Professional experience in MS office tools is desired.

Bachelor's degree in B.Tech / Diploma (Electrical or Electronics Engineering or equivalent).

Your benefits at Eppendorf

We truly appreciate our employees and their performance

We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth

By working with us, you will make a meaningful contribution to improving human living conditions

Attractive salary, employee benefits and performance bonus.

Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.

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