Manager - Enterprise Client Group (Hunting)
4 weeks ago
About us:
Cashfree Payments is India’s leading payments and API banking company.
It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 120+ payment modes - all with a simple integration. Over 3,00,000 businesses trust Cashfree Payments with payment collections, vendor payouts, salary payouts, bulk refunds, expense reimbursements, loyalty and rewards, and so much more. We enable businesses of all we are building the payments infrastructure of tomorrow, today. We entered the payments industry in 2015 to facilitate Cash-on-Delivery payments for ecommerce businesses. We are also contributing to the pace of digitisation of India by working closely with traditional banks to increase ease and convenience for last-mile customers.
About the role:
Roles & Responsibilities:
- Maintaining good relationship with Enterprise Accounts
- Up sell & cross sale of other payments & business development services
- Understanding gap & resolving issues of merchants to avoid transaction dispute and maintaining Transaction Growth.
- Execution of Retention Plans for churn merchants on monthly basis
- Generating new leads for market penetration in Transaction and Gross Monetary Value Tracking & analyzing root cause for transaction drop & resolution of it
- Maintaining brand visibility in across payments market
- Update merchant about application, daily report handling & other status Taking feedback from market and analysis of competition
Required Skills:
- Minimum 5-8 years of relevant experience in Account Management, from Fintech background Preferably online Payments
- Has fair understanding of payments space
- Strong interpersonal skills and the ability to build rapport with customers by understanding their requirements
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