Digital Transformation Manager

4 weeks ago


New Delhi, India Genpact Full time

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Senior Manager, Black Belt with procure to pay end to end process expertiseIn this role, you would be responsible for the effective delivery of the key transformation projects for the clients with a distinctive focus on deploying digital technologies like predictive analytics, Machine Learning, Intelligent automations, etc by working with cross-functional global teams to favorably impact to the business outcomes of the customer.Responsibilities· Candidate will be part of Lean Digital Transformation (LDT) team and will have to follow the Black Belt certification roadmap as per the Genpact corporate LDT guidelines to complete the black belt certification.· Engage with procurement support desk and accounts payable operations team members on the ongoing process improvement initiatives.· Facilitate brainstorming sessions with operations team members to identify new process improvement opportunities.· Understand the end-to-end process and liaise with operations team for ideation of new initiatives.· Update the trackers / PowerPoint decks regularly for ensuring timely reporting to internal and external stakeholders.· Engage with client stakeholders over a defined frequency on the new initiatives along with progress, challenges and support required on the existing projects.· Coordinate with MIS and Operations team members for getting hold of necessary data and perform appropriate analysis for benefits validation and client sign off.· Coach and mentor operations team members on Lean and DMAIC methodologies and provide ample support on their Lean and Six Sigma projects (Lean, Green Belt certifications)· Must be flexible to support during different time zones (if required)Qualifications we seek in youMinimum Qualifications· Any Graduate· Certified Black Belt with adequate exposure to process improvements and transformation initiatives· Good excel and PowerPoint working knowledge; must be well versed with advanced excel applications (e.g. Pivot, Look ups and complex excel formulas)· Excellent verbal and written communication skills· Prior experience of managing overseas client stakeholdersPreferred Qualifications/ Skills· MBA/Masters/Engineering Degree/Any other disciplines in Finance or Accounting· Relevant experience in exposure to Procure to Pay (Accounts Payables) domain· Prior exposure to source to contract process.· Knowledge of Excel Macros /Other automation solutions· Prior work experience with solutions such as Coupa, ServiceNow, QlikSense, Oracle Fusion, Tradeshift etc.Why join Genpact?· Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation· Make an impact – Drive change for global enterprises and solve business challenges that matter· Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities· Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day· Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.


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