Netradyne - Learning Management System Administrator
2 weeks ago
The LMS System Administrator, as the product owner, ensures the system evolves with the organization's needs, remaining current and effective.
By providing user support, they ensure that all users can seamlessly access and benefit from the educational resources, contributing to the overall productivity, skill development, and success of the organization.
Responsibilities :
- Configuration and Setup : Configure and manage the Learning Management System to meet the needs of the organization.
- This includes setting up courses, managing users and permissions, and ensuring the system is accessible and user-friendly.
- Reporting : Generate and analyze reports on course enrollment, completion rates, user engagement, and other key metrics to inform decision making and improve the learning experience.
- System Maintenance : Monitor the performance of the system, troubleshoot issues, and perform regular updates and maintenance to ensure the system is running smoothly.
- Product Ownership : Oversee the product life cycle, from initial configuration and setup to ongoing improvements and updates.
- This includes liaising with vendors, managing system upgrades, and ensuring the system continues to meet the needs of the organization.
- User Support : Provide support and training to users, answering questions, resolving issues, and ensuring users can effectively use the system.
- System Integration : Ensure that all system that needs to be integrated with the LMS are aligned.
Qualifications :
- Bachelor's degree in Computer Science, Information Technology, Educational Technology, or related field.
- Proven experience as an LMS System Administrator or similar role
- Desirable to have specific Northpass product experience
- Knowledge of Learning Management Systems and e-learning technologies
- Technical skills including troubleshooting and understanding of software and hardware configurations
- Excellent problem-solving and communication skills
- Ability to work with cross-functional teams and manage multiple tasks simultaneously
- Familiarity with adult learning principles and instructional design techniques is a plus
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