Senior Manager

2 weeks ago

Mumbai, Maharashtra, India Marsh McLennan Full time

Marsh is seeking candidates to join its operations organization for the following position based in the Mumbai, INDIA office. . This is a hybrid role that has a requirement of working at least three days a week in the office.

Designation: Senior Manager – Business Analysis (Process Consulting / Business Transformation - Non IT)

Location: Mumbai & Noida

What can you expect?

  • Developing high quality business solutions in an agile context, that deliver valued business outcomes and facilitate informed decisions
  • Building sustainable and repeatable capabilities that support delivery of the highest standards of service and execution
  • Researching and monitoring the external landscape to identify developments and translate them into operational implications for the company (e.g. regulations impacting business operations, documentation standards and change management methodologies)
  • Driving optimization of operating models across Marsh, align them to best practices and realize benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
  • Supporting and designing global solutions for business problems
  • Identifying areas of improvement within the business processes, systems and user experience
  • Managing global stakeholders and project teams in a robust manner & drive proposed change
  • Building capabilities in business solution architecture and to enhance own & and team's expertise

We will count on you to:

  • Serve as the source of knowledge concerning business processes, best practices and documentation standards
  • Lead workshops to identify problems, understand impact and help design global solutions
  • Build and articulate frameworks and methodologies that can also be self-administered by local teams
  • Partner with local teams to understand nuances, drive change management and enable adoption of global solutions
  • Drive standardization of processes, operating model and user experience across business solutions
  • Take accountability for designing solutions, establishing the business case and obtaining buy-in
  • Build strong working relationships and support design of the business function
  • Help communicate best practices and changes to stakeholders at middle management level

What you need to have:

  • 5 – 8 years of experience as a Business Analyst or Process Consultant
  • Experience as team member in process blueprinting, digital transformation in a global setup
  • Experience in design/ implementation of automation solutions
  • Familiarity with Agile, Six Sigma and Lean principles preferred
  • Insurance or Financial Industry experience preferred
  • Experience in business process modelling preferred
  • Excellent problem-solving and analytical skills
  • Fluent in English orally and in writing
  • Experience working with global stakeholders and cultures
  • MBA from a premier business school

What makes you stand out?

  • Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums
  • Insurance domain knowledge
  • Ability to communicate with all levels in the firm and outside of the firm
  • Demonstrated ability to facilitate large groups across multiple disciplines
  • An inquisitive mind that is not afraid to question current ways of thinking
  • Coming up with creative solutions to business problems

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on and X.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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