Customer Service Representative
2 weeks ago
Telecom Customer Service RepresentativeJob Location:
HyderabadJob Type:
Full-time/ Voice ProcessDepartment:
Customer Service
Job Summary:We are seeking a motivated and skilled Telecom Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries, troubleshooting issues, and providing product support related to our telecom services. Your goal will be to ensure customers have a positive experience with our products, services, and support.
ResponsibilitiesProvide exceptional customer service via phone and other communication channels for all telecom-related issues.Assist customers with questions regarding billing, account management, and technical support related to telecom services (e.g., mobile plans, internet services, TV subscriptions, etc.).Troubleshoot and resolve basic technical issues, including connectivity problems, service interruptions, and device configurations.Maintain accurate and detailed records of customer interactions and transactions in the company's CRM system.Resolve complaints, concerns, and service-related inquiries efficiently and professionally.
QualificationsAt least 1 - 2 years of relevant work experience in International Voice Process.Graduation is the minimum qualifications.Excellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workStrong knowledge of telecom services, including mobile plans, internet, and television services.Ability to handle a high volume of calls and inquiries while maintaining a positive attitude.Immediate Joiners are preferred.
NOTE: Interested candidates can share the cvs at Mitali.rai@firstsource.com
-
Customer Service Representative
4 hours ago
Hyderabad, Telangana, India beBee Careers Full timeCustomer Service RepresentativeWe are looking for a highly skilled and motivated customer service representative to join our team. As a key point of contact for customers, you will be responsible for responding to queries related to orders, sizing, exchanges, returns, and general brand information.The successful candidate will have excellent communication...
-
Customer Service Representative
5 days ago
Hyderabad, Telangana, India beBee Careers Full timeJob OverviewThe Senior Customer Service Representative plays a pivotal role in ensuring exceptional service and support to our clients.This position requires a professional with 1-5 years of experience in customer service, possessing excellent communication and interpersonal skills.
-
Customer Service Representative
3 days ago
Hyderabad, Telangana, India beBee Careers Full timeWe are seeking a highly skilled and experienced individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring that our clients receive accurate and timely information.Your primary focus will be on maintaining high levels of professionalism during interactions...
-
Customer Service Representative
1 week ago
Hyderabad, Telangana, India beBee Careers Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our healthcare team, you will play a pivotal role in ensuring an exceptional patient experience.The successful candidate will be responsible for addressing patient inquiries,...
-
Customer Service Representative
7 days ago
Hyderabad, Telangana, India beBee Careers Full timeJob Description:We are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service via phone, email, and chat.Key Responsibilities:Manage inbound and outbound calls...
-
Customer Service Representative
5 days ago
Hyderabad, Telangana, India beBee Careers Full timeJob SummaryWe are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, resolving issues efficiently, and maintaining a positive reputation for our organization.Key Responsibilities:- Respond to customer inquiries and resolve issues...
-
Customer Service Representative
6 days ago
Hyderabad, Telangana, India beBee Careers Full timeThe Customer Service Representative - Email role involves providing top-notch support to customers via email. As a representative, you will be expected to handle a high volume of emails, respond promptly, and ensure that all issues are resolved to the customer's satisfaction.Email support is a great way to build customer loyalty, as it allows you to provide...
-
Customer Service Representative
1 week ago
Hyderabad, Telangana, India beBee Careers Full time**Job Title:** Customer Service Representative**About the Job:We are seeking a highly skilled Customer Service Representative to join our team.**Key Responsibilities:Provide exceptional customer service via phone, email, or chat in both French and English.Respond to customer inquiries and resolve issues in a timely and efficient manner.Offer product support,...
-
Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India Firstsource Full timeJob Title: Telecom Customer Service Representative Job Location: Hyderabad Job Type: Full-time/ Voice Process Department: Customer Service Job Summary: We are seeking a motivated and skilled Telecom Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries,...
-
Customer service representative
1 week ago
Hyderabad, Telangana, India Firstsource Full timeJob Title: Telecom Customer Service RepresentativeJob Location: HyderabadJob Type: Full-time/ Voice ProcessDepartment: Customer ServiceJob Summary:We are seeking a motivated and skilled Telecom Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries,...