Current jobs related to Customer Service Representative - Hyderabad, Telangana - Firstsource


  • Hyderabad, Telangana, India beBee Careers Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to clients around the world.About the RoleThis is an exciting opportunity to work with a global client base, utilizing your technical...


  • Hyderabad, Telangana, India NetRTech Solutions LLP Full time

    Company OverviewNetRTech Solutions LLP is a company specializing in placements, technology consulting, project execution, product development, sales, and training. Our expertise enables us to provide innovative solutions to clients and deliver exceptional results.Role Description:Customer Service Representative International VoiceWe are seeking a full-time...


  • Hyderabad, Telangana, India beBee Careers Full time

    **Job Title:** Customer Service Representative**Job Description:We are looking for a skilled customer service representative to join our team. As a customer service representative, you will be responsible for addressing customer inquiries, providing assistance, and resolving issues in a professional manner. This is an excellent opportunity to develop your...


  • Hyderabad, Telangana, India NetRTech Solutions LLP Full time

    Company DescriptionNetRTech Solutions LLP is a company based in Hyderabad, specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas enables us to provide innovative solutions to our clients and deliver exceptional results.Job Description: Customer Service Representative...


  • Hyderabad, Telangana, India beBee Careers Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and skilled Fresher/Experienced Appointment Setter/Customer Service Representative. The successful candidate will be responsible for taking appointments of patients, handling customer queries, and providing excellent customer service.Main Responsibilities:Answer incoming calls...


  • Hyderabad, Telangana, India beBee Careers Full time

    lang_code": "en", "titles": ["International Voice Process Job", "Hiring for Voice Process Position", "Customer Service Representative"]]}


  • Hyderabad, Telangana, India beBee Careers Full time

    We are seeking a Customer Service Representative to join our team.


  • Hyderabad, Telangana, India beBee Careers Full time

    Job Title: Customer Service Representative - Global Security OperationsAre you passionate about delivering exceptional customer service and ensuring the safety and security of people, products, and property? We are seeking a highly skilled and dedicated Customer Service Representative to join our team in the Global Security Operations Center.As a Customer...


  • Hyderabad, Telangana, India beBee Careers Full time

    Job Title: Customer Service RepresentativeWe are looking for a highly skilled and customer-focused individual to join our team as a Customer Service Representative.About the Role:This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing excellent customer service through multiple communication channels.The...


  • Hyderabad, Telangana, India Firstsource Full time

    Job Title: Telecom Customer Service RepresentativeJob Location: HyderabadJob Type: Full-time/ Voice ProcessDepartment: Customer ServiceJob Summary:We are seeking a motivated and skilled Telecom Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries, troubleshooting...

Customer Service Representative

1 month ago


Hyderabad, Telangana, India Firstsource Full time
Job Title:

Telecom Customer Service RepresentativeJob Location:

HyderabadJob Type:

Full-time/ Voice ProcessDepartment:

Customer Service

Job Summary:We are seeking a motivated and skilled Telecom Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries, troubleshooting issues, and providing product support related to our telecom services. Your goal will be to ensure customers have a positive experience with our products, services, and support.

ResponsibilitiesProvide exceptional customer service via phone and other communication channels for all telecom-related issues.Assist customers with questions regarding billing, account management, and technical support related to telecom services (e.g., mobile plans, internet services, TV subscriptions, etc.).Troubleshoot and resolve basic technical issues, including connectivity problems, service interruptions, and device configurations.Maintain accurate and detailed records of customer interactions and transactions in the company's CRM system.Resolve complaints, concerns, and service-related inquiries efficiently and professionally.

QualificationsAt least 1 - 2 years of relevant work experience in International Voice Process.Graduation is the minimum qualifications.Excellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workStrong knowledge of telecom services, including mobile plans, internet, and television services.Ability to handle a high volume of calls and inquiries while maintaining a positive attitude.Immediate Joiners are preferred.

NOTE: Interested candidates can share the cvs at Mitali.rai@firstsource.com