
EDI Support Analyst
3 days ago
Job Title : EDI Support Analyst
Experience : 6 to 13 Years
Notice Period : Immediate to 10 Days
Work Shift : Evening Shift / Night Shift
About the Role :
Key Responsibilities (KRA) :
- Troubleshoot and resolve EDI transaction issues (inbound and outbound).
- Analyze, identify, and fix data discrepancies and system integration issues.
- Provide production support including incident, change, and problem management.
- Work closely with business stakeholders, clients, and technical teams for issue resolution.
- Maintain compliance with healthcare EDI standards and guidelines.
- Support enhancements, upgrades, and configuration changes in EDI systems.
- Ensure timely processing of EDI files (834, 835, 837, 277, 278).
- Document technical solutions, issue resolutions, and process improvements.
- Drive continuous improvements in monitoring, automation, and support processes.
Required Skillsets :
- Strong knowledge of EDI transactions : 834, 835, 837, 277, 278.
- Proficiency in Sterling Integrator or EDIFECS tools.
- Familiarity with EDI standards such as ANSI X12, EDIFACT, XML.
- Experience in EDI inbound and outbound processes.
- Good exposure to production support procedures and incident management tools
(ServiceNow, JIRA, etc.).
- Strong analytical and problem-solving skills with attention to detail.
- Effective communication and collaboration skills with cross-functional teams.
- Proactive approach towards issue resolution and system optimization.
- Domain knowledge in healthcare payer-provider ecosystem will be an advantage.
(ref:hirist.tech)-
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