Global Service Delivery Manager
2 days ago
Job Title: Global Delivery ManagerLocation : ChennaiRole OverviewWe are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and a proven record of driving high CSAT (Customer Satisfaction) scores.This position requires a strategic thinker who can balance client needs, delivery excellence, and operational efficiency while leading global cross-functional teams.Key ResponsibilitiesLead and manage end-to-end global delivery operations across multiple regions (US, Europe, and Asia).Drive consistent achievement of CSAT, SLA, and delivery excellence metrics.Manage client relationships within the IT Services and Consulting domain, ensuring high satisfaction and retention.Lead delivery governance, risk management, and performance reporting.Build, mentor, and inspire global delivery teams to deliver high-quality outcomes.Collaborate with sales, pre-sales, and account management teams for solutioning and new business support.Implement best practices for delivery frameworks, methodologies, and process optimization.Handle client escalations proactively, ensuring timely and effective resolution.Continuously identify areas for innovation, automation, and operational improvements.Required Skills & Qualifications20+ years of proven experience in IT Service Delivery or Program Managementwithin the IT Services / Consulting industry.Hands-on experience managing US and global clients across multiple time zones.Strong expertise in service delivery governance, SLA management, and customer satisfaction improvement.Demonstrated ability to lead large, distributed technical and functional teams.Proven track record in maintaining or improving CSAT and delivery performance metrics.Excellent communication, analytical, and stakeholder management skills.Exposure to Cloud, ERP (IFS, SAP, ServiceNow), or Managed Services preferred.PMP, ITIL, or similar certification is an advantage.Who You AreA go-getter with a proactive and customer-first mindset.A strategic leader who balances operational delivery with client success.A collaborative communicator who can influence across cultures and levels.A data-driven decision-maker who thrives in fast-paced global environments.
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AI Delivery Manager/Project Manager
4 weeks ago
Ballari, India Innodata Inc. Full timeWe’re hiring a project manager to drive execution of custom-built AI solutions—including copilots, RAG systems, and agentic workflows. You’ll work closely with engineers, solution architects, and clients to ensure successful delivery from pilot to production.What You’ll Do:Manage delivery lifecycle across discovery, solution design, development, QA,...
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AI Delivery Manager/Project Manager
4 weeks ago
Ballari, India Innodata Inc. Full timeWe’re hiring a project manager to drive execution of custom-built AI solutions—including copilots, RAG systems, and agentic workflows. You’ll work closely with engineers, solution architects, and clients to ensure successful delivery from pilot to production.What You’ll Do:Manage delivery lifecycle across discovery, solution design, development, QA,...
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Global it projects sourcing partner
18 hours ago
Ballari, India Im24x7 Delta Solutions FZCO Full timeIM24x7 Delta Solutions FZCO (Remote | Flexible | Commission-Based / Partnership Model ) About the Role We are looking for a Global IT Projects Sourcing Partner who can identify, source, and bring new IT projects, clients, and technology opportunities to IM24x7 Delta Solutions. This role is ideal for professionals who have strong connections in the IT...
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Analyst - Offline Media
2 days ago
Ballari, India Publicis Global Delivery (PGD) Full timePublicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation.Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH,...
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Global lead for microsoft partner
4 weeks ago
Ballari, India ALIANDO Full timeJob Title: Global Lead for Microsoft PartnerDepartment: MarketingPosition Type: Full TimeLocation: India RemoteCompany Overview:ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U. S. and international companies. For over 20 years, Microsoft and its partners have recommended...
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IT Asset
3 weeks ago
Ballari, India PeoplePlusTech Inc. Full timeJOB TITLE: Hardware Asset Management & CMDB SpecialistLOCATION: Costa Rica, Mexico, Argentina, South Africa, Eastern Europe, India, Philippines, Vietnam, Malaysia, Indonesia,WORK HOURS: FlexibleSummaryWe are looking for an experiencedHardware Asset Management (HAM) & CMDB Specialistto manage and enhance our client’ asset lifecycle and configuration...
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Ballari, India ISG (Information Services Group) Full timeWebsite: Leading Global Technology Research & Advisory Firm | ISG (isg-one.com)Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over...
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Ballari, India ISG (Information Services Group) Full timeWebsite: Leading Global Technology Research & Advisory Firm | ISG (isg-one.com)Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over...
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Network services manager
4 weeks ago
Ballari, India Narang Staffing Solutions Full timePosition: Network Services LeadLocation: Mohali (work from office)Job Type: Full-TimeExperience: 5+ YearsClient: Hiring for one of our reputed MNC clientPurpose of the RoleThe Network Services Lead will work in close collaboration with the Network Manager, Director – Technology Operations, and other key stakeholders to define the network strategy and...
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Senior IT Service Engineer
1 week ago
Ballari, India Incresco Full timeJob DescriptionWe’re a fast-moving tech company solving bold problems in AI, SaaS, and digital platforms. We’re now looking for aSenior IT Service Engineerwho can take ownership of enterprise IT systems, lead small-scale infrastructure projects, and ensure operational excellence for global clients. You’ll partner with our European customers and...
