General Manager
1 day ago
ZHYMKAJob Description: General Manager – Luxury 5-Star Resort (Pre-Opening & Operations)Position Title : General Manager – Luxury 5-Star Resort (Pre-Opening & Operations)Location : Gangtok, SikkimEmployment Type : Full-time, On-siteExperience Required : 10+ years in luxury hospitality (pre-opening experience preferred)About ZHYMKAZHYMKA is an independent 5-star hotel opening in the heart of Gangtok next year. The propertyfeatures 60 elegant rooms and suites, a luxury spa, specialty and all-day dining restaurants, a rooftoppool and bar, banquet facilities, and breathtaking views of the Kanchenjunga range. The vision is tocreate a modern mountain luxury experience, blending contemporary hospitality with local Sikkimesewarmth and design sensibilities.Role SummaryThe General Manager will lead all pre-opening and post-opening operations, shaping the hotel'sidentity, building a passionate team, and driving operational and financial success. This is a hands-onleadership role with significant autonomy and creative freedom.Key Responsibilities- Lead all pre-opening activities: vendor coordination, licensing, OS&E procurement, SOPdevelopment, and recruitment.- Establish and maintain luxury brand standards and guest experience benchmarks. - Oversee operations across Rooms, Food & Beverage, Spa, Sales & Marketing, and Finance. - Drive occupancy, ADR, GOP, and brand positioning for the property. - Build and mentor a strong leadership team, fostering a culture of service excellence. - Represent the property in marketing, partnerships, and media interactions. - Implement and optimize technology platforms (PMS, CRM, revenue management systems).Qualifications & ExperienceRequirement DetailsEducation : Bachelor's degree or diploma in Hospitality ManagementExperience : 10–15 years in hospitality, with at least 2–3 years as GM, Hotel Manager, or Resident Manager in a 5-star or luxury boutique propertyPre-Opening : Proven pre-opening experience with strong operational and commercialunderstandingSkills : Leadership, communication, financial managementApplication ProcessInterested candidates should send their CV and a short cover letter outlining pre-opening orleadership experience to:Sonkshi@zhymka.comSubject line: "General Manager – Gangtok"Why Join ZHYMKA?- Opportunity to build a new luxury brand from the ground up in one of India's most scenicdestinations.- Creative freedom and leadership autonomy to shape an exceptional guest experience. - Set new benchmarks for independent luxury hospitality in the region.ZHYMKAGangtok, Sikkimhttps://zhymka.com/
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