Operational Specialist
2 weeks ago
Service Operations & Dispatch Coordinator (100% Work From Home) - HVAC Contact CenterOffice Location: Mohali (This job is Remote – Work From Home) Shift: US Shift (7:30 PM – 4:30 AM IST during winters) | (6:30 PM - 4:30 AM IST during Summer) Working Days: 6 Days (Including Saturdays) Salary : ₹30,000 – ₹40,000 per month (depending on experience)TheService Operations & Dispatch Coordinatorwill serve as the operational backbone of the HVAC service workflow, ensuring smooth coordination between technicians, customers, and internal teams. This role focuses on maintaining real-time accuracy of the dispatch board, validating completion of all field jobs, monitoring membership activities, and ensuring all service and payment details are accurately updated in the CRM. The coordinator will be responsible for daily operational checks, MIS reporting, and identifying gaps in technician compliance or job documentation. With strong communication, analytical awareness, and a high degree of tech proficiency, this role ensures operational efficiency, timely service delivery, and consistent customer experience across the process.Key Responsibilities: Manage the daily dispatch board and ensure technicians are assigned correctly. Verify job completion: equipment list, photos, notes, time spent, and payment collection. Track missing or failed customer credit cards and ensure they are updated. Oversee all club memberships: renewals, expirations, missed tune-ups, and recurring payments. Run daily MIS reports: membership status, renewals, technician compliance, and payment reports. Send missed tune-up lists to calling teams. Coordinate closely with technicians and maintain job accuracy in the CRM.Requirements: Strong English communication and polished phone etiquette. Highly tech-savvy; strong CRM knowledge (Service Titan experience preferred). Admin + dispatch + reporting background (BPO experience ideal). Ability to work U.S. hours and handle coordination independently.Interested? If you have strong communication and coordination skills along with good CRM exposure and are ready to build your career in a performance-driven, customer-focused role, apply now Submit the form below (read carefully and upload your audio recording + details properly): https://forms.gle/ytVTSBPmxoLLxQXU6
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Operational Specialist
1 week ago
New Delhi, India REQ Solutions Full timePosition: Back Office/ Operations Support Specialist Work Location: Vastrapur, Ahmedabad, Gujarat (100% Onsite) Work Hours: 7:00 PM – 4:00 AM IST (Night Shift - Monday to Friday) Head Office: Ontario, Canada Cab facility for commuting convenience.Role Overview We are looking for a detail-oriented and proactive Operations Support Specialist to join our...
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Operational Specialist
1 week ago
New Delhi, India REQ Solutions Full timePosition: Back Office/ Operations Support Specialist Work Location: Vastrapur, Ahmedabad, Gujarat (100% Onsite) Work Hours: 7:00 PM – 4:00 AM IST (Night Shift - Monday to Friday) Head Office: Ontario, Canada Cab facility for commuting convenience.Role Overview We are looking for a detail-oriented and proactive Operations Support Specialist to join our...
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People Operations Specialist
3 weeks ago
New Delhi, India Value Properties Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time role for a People Operations Specialist, based in Mumbai,The role involves managing employee lifecycle activities, hiring fresh talent and upgrading skills of current team.The People Operations Specialist will also work on setiing up telecalling Teams, engage with...
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People Operations Specialist
3 weeks ago
New Delhi, India Value Properties Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time role for a People Operations Specialist, based in Mumbai,The role involves managing employee lifecycle activities, hiring fresh talent and upgrading skills of current team.The People Operations Specialist will also work on setiing up telecalling Teams, engage with...
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Operational Specialist
4 weeks ago
New Delhi, India YASH Technologies Full timeAlliance Operations Specialist (Back Office)About the RoleWe are seeking a Back Office Alliance Operations Specialist to join our team, focusing on our strategic technology partnerships. In this role, you will be the administrative and operational backbone for our relationships with key technology companies like Microsoft, SAP, and ServiceNow. You'll ensure...
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Customer Operations Specialist
9 hours ago
New Delhi, India QuestionPro Full timeCompany Description QuestionPro is a leading provider of online survey software with over 2.5 million users across 40 countries. Our platform includes tools for survey creation, distribution, analysis, polling, mobile research, and data visualization. Trusted by Fortune 100 companies, academic institutions, small businesses, and individual researchers, we...
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Marine Technical Operation Specialist
3 weeks ago
New Delhi, India Sinotech Marine Full timeCompany Description Sinotech Marine, headquartered in Hong Kong, is a global maritime technical consulting and technology service company. Founded by senior maritime professionals, Sinotech Marine offers specialized independent technical consulting services worldwide to ship owners, buyers, shipping equity investors, banks, and ship brokers. We provide...
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Operations Specialist
4 weeks ago
New Delhi, India INSIDEA Full timeAbout the company:At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...
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Datacenter Operations Specialist
2 weeks ago
New Delhi, India Infogain Full timeDatacenter Operations Specialist 4 to 8 years of experience Work from office at Bengaluru Rotational shiftsEssential skills & experience Layer 1, 2, and 3 network troubleshooting. Network device provisioning and management either using Bash or Python OR any scripting languages and Automation tools. IPv6 routing and switching. Implementing Zero Touch...
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Datacenter Operations Specialist
2 weeks ago
New Delhi, India Infogain Full timeDatacenter Operations Specialist 4 to 8 years of experience Work from office at Bengaluru Rotational shiftsEssential skills & experience Layer 1, 2, and 3 network troubleshooting. Network device provisioning and management either using Bash or Python OR any scripting languages and Automation tools. IPv6 routing and switching. Implementing Zero Touch...
