ServiceNow CMDB Analyst

3 days ago

Delhi, Delhi, India TheThreeAcross Full time

Job Title : ServiceNow CMDB Analyst.

Experience : 5+ Years.

Location : Remote (flexible to come office as per the need).

Shift Timings : Mid Shift.

Location : Navi Mumbai, Gurugram, Indore.

Notice Period : Immediate to 30 Days of Joiners only.

Preferred Skill Sets : Servicenow CMDB developer, CMDB, Discovery, and Asset Management modules.

Job Summary :


We are seeking a highly skilled ServiceNow CMDB (Configuration Management Database) Analyst with at least 5 years of experience to join our dynamic IT team.
The ideal candidate will be responsible for managing and maintaining the CMDB within the ServiceNow platform, ensuring data accuracy, integrity, and consistency.

This role requires a deep understanding of ITIL practices, configuration management, and experience with ServiceNow CMDB modules.

Key Responsibilities :


CMDB Management :

- Maintain and update the CMDB within ServiceNow, ensuring data accuracy, completeness, and compliance with company policies.

- Develop and implement processes for identifying, recording, and managing configuration items (CIs) and their relationships.

- Work closely with IT teams to ensure that all configuration items (CIs) are accurately recorded and updated in the CMDB.

Data Integrity & Quality :

- Perform regular audits to ensure the integrity and quality of CMDB data.

- Identify and rectify data discrepancies, inconsistencies, and inaccuracies within the CMDB.

- Develop and enforce data quality standards and processes.

Process Development & Improvement :

- Design and implement configuration management processes and workflows to enhance efficiency and effectiveness.

- Collaborate with stakeholders to gather requirements and translate them into effective CMDB solutions.

- Continuously monitor and improve the CMDB processes to align with industry best practices and business needs.

Integration & Automation :

- Integrate the CMDB with other IT systems and tools to enable automation and improve data flow.

- Develop and maintain scripts, workflows, and tools to automate CMDB-related tasks.

- Work with IT operations and other teams to ensure seamless integration of CMDB with other ServiceNow modules (e.g., Incident, Change, Problem Management).

Reporting & Analytics :

- Generate reports and dashboards to provide insights into the health and status of the CMDB.

- Analyze CMDB data to identify trends, potential issues, and opportunities for improvement.

- Provide regular updates and reports to management and stakeholders on CMDB & Support :

- Provide training and support to IT staff and other stakeholders on CMDB processes and best practices.

- Act as the subject matter expert (SME) for CMDB-related queries and issues.

Experience :

- At least 5 years of experience working with ServiceNow CMDB in a similar role.

- Proven experience in managing and maintaining a complex CMDB in a large enterprise environment.

Skills :

- Strong understanding of ITIL practices, particularly Configuration Management.

- Proficiency in ServiceNow platform, specifically in CMDB, Discovery, and Asset Management

modules.

- Experience with scripting languages such as JavaScript, PowerShell, or Python.

- Familiarity with integration tools and methodologies.

- Excellent analytical and problem-solving skills.

- Strong communication skills, both written and verbal, with the ability to explain complex

concepts to non-technical (Preferred) :

- ITIL Foundation Certification.

- ServiceNow Certified System Administrator (CSA).

- ServiceNow Certified Implementation Specialist - CMDB.

(ref:hirist.tech)

  • Lead CMDB Developer

    1 week ago

    Delhi, Delhi, India TECHNODYSIS PRIVATE LIMITED Full time

    About the Role :We are seeking a highly skilled Lead CMDB Developer to join our dynamic ServiceNow project team.This role is critical in ensuring the accurate and efficient management of the clients Configuration Management Database (CMDB) within the ServiceNow platform.The ideal candidate will lead the design, development, and implementation of CMDB...

  • ServiceNow Business Analyst

    1 week ago

    Delhi, Delhi, India QBrainX Full time

    Job Title : ServiceNow Business AnalystExperience : 5 to 8 YearsLocation : Riyadh, Saudi ArabiaContract Type : Initial 3-Month Contract (Extendable Based on Performance and Project Needs)Joining Requirement : Immediate to 20 Days Notice PeriodJob Overview : We are currently seeking a highly skilled and proactive ServiceNow Business Analyst with 58 years of...

  • Enterprise CMDB Governance Specialist

    3 days ago

    Delhi, Delhi, India beBeeGovernance Full time ₹ 8,00,000 - ₹ 15,00,000

    About the RoleAs an Enterprise CMDB Governance Specialist, you will be responsible for strengthening enterprise CMDB data by implementing Discovery and Service Mapping solutions.Key Responsibilities :Implement Discovery and Service Mapping solutions.Enhance, maintain, and govern CMDB data models.Configure and manage Event Management and MID Servers.Integrate...

  • Business Analyst

    1 week ago

    Delhi, Delhi, India Victrix Systems & Labs Full time

    We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance.The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management.You will collaborate with cross-functional teams to define...

  • ServiceNow Developer

    7 days ago

    Delhi, Delhi, India VAK Consulting LLC Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    ServiceNow Implementation Specialists with 5 years of experience in ITOM, Event Mgmt, and CMDB, HAM,ITSM,SAM or APMCSA is required. ITOM and/or CMDB certification is a plus.CSA is required. HAM and/or CMDB certification is a plus.CSA is required. SAM and/or APM certification is a plus.ServiceNow Certified Implementation Specialist certification before...

  • ServiceNow Platform Expert

    1 week ago

    Delhi, Delhi, India beBeeServicenow Full time ₹ 17,54,400 - ₹ 25,16,000

    Job Summary:">We are seeking a highly skilled and experienced ServiceNow CSDM Specialist to lead our IT service management initiatives. The ideal candidate should have a minimum of 4+ years of overall ServiceNow experience with at least 4+ years of specialized experience in ServiceNow CMDB & Discovery.">Key Responsibilities:">">Collaborate with business...

  • ServiceNow ITOM Developer

    3 days ago

    Delhi, Delhi, India TESTQ Technologies Limited Full time

    About the Role : Join our team as a ServiceNow ITOM Developer with a strong focus on CMDB governance and Discovery. You will be instrumental in strengthening enterprise CMDB data, implementing Discovery and Service Mapping, and ensuring integrations with monitoring tools.This role is perfect for professionals with deep ITOM knowledge, hands-on scripting, and...

  • ServiceNow ITOM Architect

    3 weeks ago

    Delhi, Delhi, India QBrainX Full time

    Job Title : ServiceNow ITOM ArchitectExperience Level : 10+ YearsJob Location : Remote (India)Job Type : Full-TimeDepartment : IT / Enterprise ArchitecturePosition Summary : We are looking for a highly experienced and motivated ServiceNow ITOM Architect to join our remote team in India. The ideal candidate will bring over 10 years of IT experience, with...

  • ServiceNow SPM Developer

    4 days ago

    Delhi, Delhi, India QBrainX Full time

    We're looking for an experienced ServiceNow SPM (Strategic Portfolio Management) Developer to join our team.If you have a strong background in ServiceNow development, specifically within the SPM suite, and are passionate about enabling organizations to align their projects and resources with strategic goals, we encourage you to applyIn this role, you'll be...

  • servicenow

    1 week ago

    Delhi, Delhi, India Tata Consultancy Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Experience - 5 to 10Develop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate legacy systems with ServiceNow using mid-server, web services, chatops, email and other relevant technologies Develop existing and custom applications within ServiceNow including integrations with other applications Hands-on experience in Service...